Is Your Legal Answering Service Just Not Cutting it?
Your law firm staff can’t be on call 24/7, but you have potential clients who will call at all hours of the day. A legal answering service allows you to have this additional coverage and support for your firm, so you can start converting those incoming leads even when you have clocked out for the […]
Mass Tort News: Defective 3M Combat Arms Earplugs
Between 2003 and 2015, 3M (and its predecessor Aearo Technologies, Inc.) supplied 2.2 million defective earplugs to the U.S. military to use in war zones in Iraq and Afghanistan. These yellow and black sound-blockers were named the Dual-Ended Combat Arms™ Earplugs, Version 2 (CAEv2) and were sold exclusively to the military. According to court documents, […]
Top Metrics Your Intake Partner Should Transparently Track for You
Analytics is a critical component of any successful marketing campaign, and you must have a way to track and analyze your law firm’s metrics to determine success. These metrics will also help you evaluate the effectiveness of your intake partner and identify areas of improvement to increase your intake success. A quality intake partner will […]
Benefits of an After-Hours Legal Call Center
Your potential clients want instant answers, support, and a guarantee that you will solve their legal problems. With an answering service for lawyers working after-hours on your firm’s behalf, you’re covered around the clock. Your firm can respond to these incoming questions without you even having to be in the office, and your potential clients […]
Lead Tracking and CRM Integration: Legal Intake Musts
There are a number of factors that come into play when creating a superior legal intake process. You need a fast response during first contact, trained specialists who are skilled at intake and dedicated follow-up to achieve the best results. There are two additional elements of the intake process that can automate it and ensure […]
How to Optimize Your Intake for Mass Tort
As with most areas of law, leads are the driving force behind a firm’s success in mass tort law. However, attorneys typically spend what can amount to a small fortune on generating mass tort leads, as one lead could result in a large case (and high revenue) for a law firm. Whether you’re advertising on […]
Johnson & Johnson and Mesothelioma: The Next Big Mass Tort?
Johnson & Johnson (J&J) has faced lawsuit after lawsuit across the country for years. The first suit was back in 2013 and the most recent in July of 2018 when the company was ordered to pay 22 women $4.69 billion in punitive and compensatory damages. These women claimed that J&J’s talc-based products contained asbestos that […]
Do You Know How Many Leads You Are Losing?
Marketing campaigns for law firms are not cheap. When you spend hundreds, or even thousands, of dollars attracting clients, but end up with lost leads, the results are wasted money and a low return on investment (ROI). Lost leads are those that are not followed up with, or are not followed up with quickly enough […]
7 Questions to Answer to Properly Evaluate Your Intake Process
A poorly constructed client intake process can severely hinder your income potential as a law firm. If you can’t capture leads immediately and sign clients on the initial call, you may have trouble growing your business. The key to conversion is a streamlined intake process. You can evaluate the effectiveness of your own process using […]