Hear From Our Clients
Better Results With Alert Call, Intake and Retainer Services
Our law firm has been with Alert for a while now, and they have been amazing. If there are any issues or questions that arise, our Account Rep – Arturo (“Art”), has been SUCH an integral part of our team, and making sure that everything is flawless. We truly can’t thank him enough for all his time and dedication that he’s shown to our office. Thank you Art and Alert!
Elise C., 2024
We’ve been with Alert for many years. Marketing for Legal leads is too expensive. You need the best team to help convert the leads into new business. In the end, it comes down to the team. The Alert team, Crystal Rosas and Jenilee Ramos, have always treated our account like it was their own. Thanks Jenilee and Crystal. Our success is because of you.
Ron Joyal, 2024
Great company with great employees. I have full confidence in their ability to answer our inbound calls. Their ability to keep the PC engaged and providing information is great. Definitely recommend them for any office after hour needs. (J&Y Law Firm)
Sandra V., 2024
Alert the beacon of exceptional service. From setup to calls, their excellence shines. Quick responses, flawless execution. Diamond and the team, thank you for your invaluable assistance.
Frank N., 2023
Alert has been providing intake and answering services for our firm for some time now. John Daley and Daniel Guzman are always available to make changes to our account or ask questions at a moment’s notice. The service Alert provides is invaluable to our firm. We especially like the ability to listen to recordings of calls. The intake specialists are competent and understanding when speaking with our clients. We highly recommend Alert.
Roxanne Z., 2023
Alert has been handling our law firm’s on and off-hours phone reception for almost a year now. We have been pleased with the level of service provided and the responsiveness of Alert’s customer service representatives. In particular, Diamond and Marianne in Alert’s Customer Success department have been wonderful to work with.
Alexandra L., 2023
Great company to work with. Art has been very responsive and quick to assist us with any issues.
Heather G., 2023
John Daley provided outstanding service while setting up our new account, going above and beyond our expectations. His proactive approach ensured a smooth and seamless experience.
Joanne P., 2023
Onboarding was a smooth transition. Our Personal Injury and Medical Malpractice law office in Canada has used Alert for a few years. This company supports you through the whole process. ALERT is our receptionist, and we save a lot of time having them streamline our intakes. My client Manager, Crystal Rosas offers peace of mind and does everything she can to keep her customers happy. Great job everyone on our account, keep up the great work.
Debra C., 2023
Our law firm, Serious Injury Law Group, partners with Alert on new potential client intakes and client communications. We have worked with them for years because they provide very reliable services. The account representatives are very responsive to our needs and concerns. Positive client experience, thank you!
Angela A., 2022
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