24/7 New Client Intake.
Rest easy knowing that new client calls will be handled by a highly trained Alert Communications Intake Specialist. Our Intake Specialists will ask the questions you need to determine if a new caller is a qualified, or should be referred out/rejected. We customize each of your intakes in such a way that depending on the qualifiers we can patch through the call, schedule an appointment, send e-retainers and email/text you the complete intake.
We will handle large television marketing campaigns 24/7.
Alert Communications works with some of the largest law and legal marketing & advertising firms in the country. Many firms run large television, newspaper and online marketing campaigns. Alert Communications’ 30,000 square foot call center, with over 150 seats, is ready for your calls.
Web form submission response – Outbound calling.
Alert Communications can do more than answer incoming calls. We will make outbound calls to your website leads. The process is simple. Your firm copies us on web leads and then we will make an outbound call to the prospective client within 3-5 minutes. We will announce ourselves as a representative of your firm and complete the intake as if it were an inbound call!
Offline Media Tort Response.
Live answer calls in under three rings: track, schedule follow up calls, text contracts with digital signatures.
Online Lead Response.
We live answer calls in three rings or less and immediately respond with outbound calls for web form, chat and text leads.
Alert Communications can provide your firm with several dozen types of call and marking reports. These include: abandoned call reports, hold time reports, call data by number or geographic location, time of day reports & case and sub case type reports.