About Us

Maz is an experienced senior executive with extensive experience scaling organizations in both private and public companies. Prior to joining Alert Communications, Maz was head of global services for AbacusNext, a leader in the legal practice management space, with a global presence on 3 continents.

Before AbacusNext, Maz was Vice President of Corporate Strategy and M&A at OnSolve, a leader in the emergency mass notification space.

Earlier in his career, Maz held senior management positions at West Corporation and Raindance, focused on post sale operations and corporate strategy, and was Senior Vice President of Corporate Strategy at MIR3, where he focused on mergers and acquisitions and corporate development and led the sale of the company to Veritas Capital.

Jeff Quinley is the Director of Account Management at Alert Communications and is responsible for customer retention and revenue growth of its customer base.

Prior to joining Alert Communications, Jeff served in many leadership roles mostly leading Sales and Account Management organizations from startup to Fortune 100 companies.

Having over 25 years of experience in technology industries equips Jeff to thrive in environments where adapting to change is critical to success. Jeff earned a business administration degree with an emphasis in Sales, Marketing and Management from Georgia State University.

Kendall Williams is the Sr. Vice President of Operations for Alert Communications. Prior to joining Alert, Kendall held various leadership roles for Fortune 100/500 companies, including Nationwide Insurance, and AT&T.

As Sr. Director of Operations for Nationwide, Kendall led the migration from a premise-based technology stack to cloud-based. During his 16-year career at AT&T, Kendall was primarily responsible for improving several of AT&T’s contact centers across the country. Most notably, as Sr. Director of Operations, Kendall led the effort to build AT&T’s first contact center in
support of broadband (voice, video, and internet) subscribers.

Kendall earned his PhD in Industrial/Organizational Psychology from Northcentral University, and serves on the Customer Advisory Board for University of California – Santa Barbara.

Max Effatian is the Director of Sales of Alert Communications and leads all new business revenue functions at the company. Prior to joining Alert, Max was the Vice President of Sales in the private aviation sector at Jet It, where he shepherded their west coast market entry, sales management, and growth.

Before that he was the Director of Sales at Mutual of Omaha, nurturing and expanding their southern California division of financial advisors and wealth managers. Max started his career as an entrepreneur and producer.

Max earned an MBA with emphasis in Finance and Entrepreneurship from Pepperdine University’s Graziadio Business School of Management and a BS in Business Management from Pepperdine University.

Elisette is the Director of Customer Success for Alert Communications. Leading the Customer Success Division with a strong focus on customer satisfaction. Elisette has a wealth of knowledge in the call center space with over a decade of experience.

Prior to her current role, she served the company by being a member of leadership in our Call Center Operations, Training Manager, and Solutions Consultant.

Jamell is the Director, Contact Center Operations for Alert Communications. Leading the contact center to improved results to clients by focusing on developing the human capital of the company is the team goal.

Jamell brings over 20 years of knowledge in the BPO industry having led numerous programs for fortune 100/500 companies. He has a background in Telcom, Insurance, T.V./Radio, and sales, driving success in all industries for clients by ensuring his team has the knowledge and obstacles removed from their way to perform effectively.

From Chicago IL. Jamell holds a B.A. in Business from Roosevelt University