+
Active customers
M+
Calls answered
M+
Cases opened
$M+
Revenue created
![legal answering service on client phone call](https://www.alertcommunications.com/wp-content/uploads/2021/03/Skilled-Intake-Team-380x380.jpeg)
Alert Communications
24/7/365 Legal Intake
Alert Communications supports law firms and legal marketing agencies nationwide by reducing missed calls, screening potential clients to identify the right cases and opportunities and converting those opportunities into paying clients. The goal? Grow law firm revenue. Founded in 1965, we serve only the legal industry. Our expertly trained and empathetic intake specialists act as an extension of any law firm, working 24/7/365 in both English and Spanish – or just for overflow or off-hours – so you can focus on what you do best, while we take care of the rest.
Alert Communications Executive Team Meet Our Experienced Leaders
![](https://www.alertcommunications.com/wp-content/uploads/2023/11/chris_lafferty_5.png__420x550_subsampling-2-240x300.png)
Chris Lafferty
Executive Vice President
![](https://www.alertcommunications.com/wp-content/uploads/2024/04/Josh-Kluge-bw.webp)
Josh Kluge
Vice President, Revenue & Sales
![](https://www.alertcommunications.com/wp-content/uploads/2023/03/Kendall-Williams.jpg)
Kendall Williams
Sr. Vice President of Operations
![](https://www.alertcommunications.com/wp-content/uploads/2023/03/Elisette.jpg)
Elisette Davila
Director of Customer Success
![](https://www.alertcommunications.com/wp-content/uploads/2023/03/Jamell-Dorrough.jpg)
Jamell Dorrough
Director, Contact Center Operations
![Section background shape image](https://www.alertcommunications.com/wp-content/themes/alertcommunications/images/Alert-Communications-Red-Background-Graphic-compress.jpg)