Alert Communications

Call, Intake & Retainer Services for Law Firms

844-MY-INTAKE 844-694-6825 Got Questions? We’ve Got Answers
Menu
Inc 5000 Fastest Growing Small Business
Alert Communications, Intake and Call Center Services for Law Firms
We help thousands of attorneys across the country. Click here to see more

Large

Law Firms

Large law firms have very specific needs and Alert Communications can help.

  • We will act as an overflow resource to your firm’s in-house call center.
  • We will handle large television marketing campaigns 24/7.
  • We will support your in-house receptionist staff.
  • We will customize your account in any way you can imagine.

Learn More

Small & Medium

Law Firms

We offer comprehensive call center and client intake services – all at affordable prices.

  • For many small and medium-sized law firms we ARE the office.
  • We offer complete virtual receptionist services.
  • 24/7 coverage makes sure you will never miss a new client call.
  • Our friendly staff will be a seamless extension of your firm.

Learn More

“Where do I start? We have been with Alert Communications for about a year now and we have no complaints. They have always been thorough, flexible, and professional. The customer service representatives do a great job and we never have to worry about after-hour calls. They handle all our calls in a timely manner and gather all the proper information. Our firm is truly happy with them and we look forward to a long-lasting working relationship.

Thank you to the entire Alert Communications team!”

Harris Lowry Manton LLP
See All Testimonials

Why choose Alert Communications

Experience
  • Alert Communications has been in business since 1965
  • Thousands of attorney clients
  • Millions of intakes completed
  • Ranked #1 in the nation by ATSI
  • INTAKE ACADEMY certified
Quality Service
  • 45% of our Intake Specialists are bilingual
  • Low abandon rates – Below 3% and we even call back hang-ups
  • Every Client has an account manager
  • We monitor thousands of calls per month for quality
  • Customizable intakes
Reporting
  • Get the facts you want when you want them
  • Receive abandoned call reports
  • Hold time reports
  • Marketing reports
  • We can create customizable reports
Training
  • Empathy training
  • Legal terminology training
  • Chris Mullins and the Intake Academy training
  • Call control training
Conferences – 2019
  • National Trial Lawyers Summit
  • Mass Torts Made Perfect
  • VISTA
  • Smart Advocate User Conference
  • PILMMA Super Summit
  • AAJ Annual Convention
  • ATAA Annual Symposium
MTVA Founder

Strive to set vendor standards for “Best Practices” within the mass tort legal community based on ethical ideals and practices that will elevate the quality of client services, distinguish members to existing and potential clients, and earn the trust of trial lawyers.