“I hired Alert Communications as my Call Center in June of 2013 and it is absolutely one of the best business decisions I have ever made. The partnership we have developed and cultivated with Alert has completely changed the way we do business. In today’s high-speed world, having a live person answering our calls is not a luxury but a necessity—both during AND after hours.
Voicemail DOESN’T WORK. Email DOESN’T WORK. Our clients don’t want help later—they need help NOW. The fact that Alert’s agents are trained and able to determine what a serious case is gives me the peace of mind I need as a successful business owner. The value I gain, knowing that I won’t miss out on my next big case, far outweighs my investment with Alert.
It’s been a true pleasure working with them. My personal account manager’s consistently quick responses and careful attention to detail are ideal for our fast-paced environment. I appreciate that she is easy to work with, checks in with me often, and goes above and beyond to demonstrate her investment in my business’s continued success. I recommend Alert to anyone and everyone looking for answering services.”Wilshire Law Firm, PLC