Contact SALES: 800-211-4563

Legal Intake Done Right

With our 24/7 Inbound/Outbound Services
you’ll never miss a client.

We are ready to help your firm be it Solo Attorney or Multi-District Law Office

Law firms

Alert ensures all inbound and outbound leads are responded to immediately by professionally trained intake specialists.

  • Maximize your marketing dollars and stop missing out.
  • Never miss a call or web inquiry with 24/7/365 coverage.
  • Our staff acts as an extension of your law firm.
  • Everything done in both English and Spanish.
  • We push all information collected directly into your CRM or case management system.

Legal Marketing Agencies

Alert shares a common goal with legal marketing agencies, to help law firms maximize their marketing return on investment.

  • Inbound calls responded to in 3 rings or less with customized intakes.
  • Web leads instantly responded to by texts, live phone calls with multiple attempts maximizing conversions.
  • Qualify or disqualify leads and deliver results by email, warm transfer, appointment setting or by signing a new client.
  • Retain more law firm clients by improving your lead capture and conversion rates.

Mass Tort & Class Action

Alert responds to and captures all mass tort and class action leads using proprietary software, systems and solutions.

  • We send retainer contracts and HIPAA forms to leads conveniently through text, email for e-sign or traditional mail for a wet signature.
  • We can handle large traditional (television/radio/billboard) and digital (chat/social/web form) campaigns.
  • Sophisticated web lead response and outbound services with multiple attempts to maximize the amount of web leads that convert into live intakes.
  • Every campaign includes detailed reporting so you are confident all processes are taking place to optimize conversions.

Everything you need to know about us in only a minute

We’ll help you with every step and show you how it works

  1. We’ll handle your incoming calls and leads

    Your firm’s incoming calls or web leads go straight to us and are handled just as your firm would.

  2. We follow up, quickly

    Alert’s legal intake specialists answer calls within 15 seconds and follow up on web leads within 3 minutes based on your firm’s customized call flow or intake form.

  3. We process all information and hand it to you

    We confirm the qualified lead and connect callers directly to you and/or your firm, push contact info to your CRM or Case Management Software, send to voicemail, and more. All customized to your firm’s process.

  4. Report, analyze, improve

    Stay up-to-date with customized reporting on your call and lead intake process - call volumes, marketing ROI, and more.

Alert Communications is a legal only call center that handles leads, current clients and intake for attorneys in every practice type.

We customize calls and intakes and are open 24/7/365 acting as an extension to all law firms, resulting in the highest client satisfaction and lowest lead loss possible.

“The Numbers are striking. We switched to Alert Communications in April 2014 and since then we have seen an increase in cases opened in the amount of 47%. The biggest help has been in getting competent and quick help with Spanish-speaking callers. All of their services are so much better than we had before. We are just simply very grateful for what Alert Communications does for us.”

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Walter Clark

Walter Clark Legal Group

We will leverage our vast know-how for a better experience for you and your customers

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