Customized, bilingual call answering services 24/7/365 that include message taking, call forwarding, appointment scheduling, and more.
We screen new clients based on your preferences and determine if they are qualified or need to be referred elsewhere.
Experienced legal intake specialists take leads from initial contact to an e-signed contract that is posted directly to your CRM or case management system.
We are ready to help your firm be it Solo Attorney or Multi-District Law Office
- Maximize your marketing dollars and stop missing out.
- Never miss a call or web inquiry with 24/7/365 coverage.
- Our staff acts as an extension of your law firm.
- Everything done in both English and Spanish.
- We push all information collected directly into your CRM or case management system.
- Inbound calls responded to in 3 rings or less with customized intakes.
- Web leads instantly responded to by texts, live phone calls with multiple attempts maximizing conversions.
- Qualify or disqualify leads and deliver results by email, warm transfer, appointment setting or by signing a new client.
- Retain more law firm clients by improving your lead capture and conversion rates.
- We send retainer contracts and HIPAA forms to leads conveniently through text, email for e-sign or traditional mail for a wet signature.
- We can handle large traditional (television/radio/billboard) and digital (chat/social/web form) campaigns.
- Sophisticated web lead response and outbound services with multiple attempts to maximize the amount of web leads that convert into live intakes.
- Every campaign includes detailed reporting so you are confident all processes are taking place to optimize conversions.
Everything you need to know about us in only a minute
We’ll help you with every step and show you how it works
We’ll handle your incoming calls and leads
Your firm’s incoming calls or web leads go straight to us and are handled just as your firm would.
We follow up, quickly
Alert’s legal intake specialists answer calls within 15 seconds and follow up on web leads within 3 minutes based on your firm’s customized call flow or intake form.
We process all information and hand it to you
We confirm the qualified lead and connect callers directly to you and/or your firm, push contact info to your CRM or Case Management Software, send to voicemail, and more. All customized to your firm’s process.
Report, analyze, improve
Stay up-to-date with customized reporting on your call and lead intake process - call volumes, marketing ROI, and more.
“The Numbers are striking. We switched to Alert Communications in April 2014 and since then we have seen an increase in cases opened in the amount of 47%. The biggest help has been in getting competent and quick help with Spanish-speaking callers. All of their services are so much better than we had before. We are just simply very grateful for what Alert Communications does for us.”