Call Answering for Lawyers in Florida

Call Answering Services for Lawyers in Florida

How do top Florida law firms scale their businesses while offering consistent, accessible communication to their clients? The answer is virtual legal reception services with Alert Communications. From consultation and intake to routine communication and billing, we serve as the bridge that allows you to focus on providing the legal representation your clients depend on.

Comprehensive Call Answering Solutions for Florida Lawyers

  • 24/7 legal call answering: Day or night, holiday or weekend, we are available to answer calls throughout the day, including all after-hours and overflow calls.
  • Mass tort & class action campaigns: Whether it’s a handful of claimants in the class or thousands, we’ll ensure that everyone is routed to the appropriate contacts and information.
  • Live chat and SMS: Our live chat and SMS services make it possible to reach out to individuals with disabilities, including vision, hearing and other impairments.
  • AI-powered solutions: We harness the power of AI to enhance the effectiveness and responsiveness of our services.
Let Us Answer Your Calls 24/7

800-788-3934

Appointment Scheduling & Lead Qualification

Our lead qualification services are customized to meet your needs and match the parameters you establish. We help you prioritize high-value cases and identify leads that are the best fit for the priorities of your law firm.
Further, our appointment scheduling services supplement your in-house capabilities by making it easier for the lawyers in your firm to manage appointments, integrate meetings and court dates into calendars and more. In this regard, our seamless client management services are an extension of your firm that provides reliable support, day or night.

Bilingual Call Answering for Florida’s Diverse Communities

Bilingual capabilities are essential in Florida where English is a second language for nearly 20% of homes throughout the state. Our English/Spanish services allow you to reach out and provide legal representation to a community that is largely underserved due to the language barrier. Our bilingual call-answering services ensure expedient, accurate communication between your firm and the clients you represent. Our specialized team has extensive training and expertise, which allows us to convey critical details between your team and to your clients.

Retainer Services for Florida Attorneys

We assist in collecting retainer agreements, streamline new client intake and offer post-retainer services, including document retrieval. We provide these services swiftly and efficiently, ensuring your team is prepared to file claims, pursue torts and comply with statutory deadlines.

Top Florida Cities We Serve

  • Fort Lauderdale
  • Gainesville
  • Jacksonville
  • Miami
  • Orlando
  • St. Petersburg
  • Tallahassee
  • Tampa

Choose Alert Communications for Virtual Legal Reception Services in Florida

We are dedicated to delivering superior legal answering and intake services. Our services seamlessly integrate cutting-edge technologies with empathetic client interactions to enhance the client experience. We help you maximize your firm’s efficiency by serving as a bridge between your attorneys and the clients you represent. We’ve served the legal community since 1965 and have the experience and expertise required to provide professional, reliable solutions you can depend on.

Contact the professionals at Alert Communications to discover how our virtual receptionist services help Florida law firms reach their potential.

Our Services

Alert provides a broad range of law firm engagement services that can be customized to meet your law firm’s needs.

We are an extension of your law firm and are a key asset in helping you capture every potential new client.
Legal answering services

We’ll gather and distribute information and make it easier to run your firm from wherever and whenever.

Legal intake services

Our highly trained, industry-specialized legal agents provide bilingual support. We’ll help you identify and prioritize potential opportunities so you can make the best decisions for your firm.

Legal contract and retainer services

We’ll help draft and review contracts and ensure legal compliance with your cases. Our secure document management solutions protect sensitive information and the facts of your case.

Live chat and text services

We offer 24/7 live chat and text availability. This facilitates immediate client engagement, improving client satisfaction and critical information processing.

Mass tort services

Our dedicated team has extensive experience with mass tort and class action campaigns. We can help you plan, strategize, and deploy solutions that will help you reach every claimant promptly.

Legal virtual assistants

Our legal virtual assistants maintain the highest standards of professionalism and undergo continuous training and development.

Post-retainer work

Managing ongoing client relationships is crucial for every law firm. Our efficient handling of retainer agreements and regular follow-ups and updates streamlines the process of keeping everyone in the loop.

Outbound Client Acquisition

We provide a broad range of digital marketing solutions that enhance your firm's visibility. From SEO to targeted ad campaigns, we'll ensure your website and digital footprint support your law firm's growth.

AI-powered booking and solutions

Technology is advancing at a rate never before witnessed. As advanced AI technologies become more prevalent, we help you harness the power of AI via automated booking systems and smart solutions to enhance efficiency and effectiveness.

Legal answering services

We’ll gather and distribute information and make it easier to run your firm from wherever and whenever.

Legal intake services

Our highly trained, industry-specialized legal agents provide bilingual support. We’ll help you identify and prioritize potential opportunities so you can make the best decisions for your firm.

Legal contract and retainer services

We’ll help draft and review contracts and ensure legal compliance with your cases. Our secure document management solutions protect sensitive information and the facts of your case.

Live chat and text services

We offer 24/7 live chat and text availability. This facilitates immediate client engagement, improving client satisfaction and critical information processing.

Mass tort services

Our dedicated team has extensive experience with mass tort and class action campaigns. We can help you plan, strategize, and deploy solutions that will help you reach every claimant promptly.

Legal virtual assistants

Our legal virtual assistants maintain the highest standards of professionalism and undergo continuous training and development.

Post-retainer work

Managing ongoing client relationships is crucial for every law firm. Our efficient handling of retainer agreements and regular follow-ups and updates streamlines the process of keeping everyone in the loop.

Outbound Client Acquisition

We provide a broad range of digital marketing solutions that enhance your firm's visibility. From SEO to targeted ad campaigns, we'll ensure your website and digital footprint support your law firm's growth.

AI-powered booking and solutions

Technology is advancing at a rate never before witnessed. As advanced AI technologies become more prevalent, we help you harness the power of AI via automated booking systems and smart solutions to enhance efficiency and effectiveness.

Why Choose Alert?

stay wise, stay alert
Our Reviews

see what our clients are saying

Our law firm has been with Alert for a while now, and they have been amazing. If there are any issues or questions that arise, our Account Rep - Arturo…

Elise C., 2024

We've been with Alert for many years. Marketing for Legal leads is too expensive. You need the best team to help convert the leads into new business. In the end,…

Ron Joyal, 2024

Great company with great employees. I have full confidence in their ability to answer our inbound calls. Their ability to keep the PC engaged and providing information is great. Definitely…

Sandra V., 2024

Alert the beacon of exceptional service. From setup to calls, their excellence shines. Quick responses, flawless execution. Diamond and the team, thank you for your invaluable assistance.

Frank N., 2023

Alert has been providing intake and answering services for our firm for some time now. John Daley and Daniel Guzman are always available to make changes to our account or…

Roxanne Z., 2023