Services

Our Legal Support Services for Law Firms & Attorneys

At Alert, we provide the innovative solutions and exceptional client care you deserve. We make engaging with clients easier and more efficient and grow your firm’s reputation.

When you choose Alert to support your law firm, you can expect more than legal answering and intake services; we provide a full suite of services customized to meet your needs and give you a competitive edge over other firms in the country.

We solve the most challenging problems so you can focus on your clients.

Contact Alert to discuss your needs with our specialists and discover the solutions we offer to help you achieve your goals.

Let Us Answer Your Calls 24/7

800-788-3934

Scheduling & Appointment Setting Services

Time is an invaluable resource for every business and every law firm. We help you efficiently manage scheduling and appointments so you can effectively serve your clients.  

Legal Intake

We expedite the legal intake process. Our specialists know what questions to ask, how to ask them, and what information is required to assess potential cases and secure prospective litigants. 

Live Chat, SMS & Call Services

Nothing is more important than providing prompt, personalized service to your clients. Our live chat, SMS, and call services directly connect your clients and your team.

Inbound & Outbound Sales

Inbound and outbound sales management is an essential function of every law firm. We streamline the process using proven strategies that deliver reliable results.

Outbound Calling & Lead Capture

We can craft targeted outbound calling and lead capture campaigns that get your name in front of prospective litigants faster and more efficiently than other firms. When you want quick and effective results, you can rely on our team to help you capture the leads others miss.

Professional Services

Our team is carefully chosen for their experience, expertise, and dedication to service. We deliver a broad range of custom support provided by professionals who understand the challenges of managing a law firm.

Custom Integrations

Our solutions are customizable and capable of integration with a wide range of systems and software. This allows you to track data effectively and enhances the efficiency of your operations.

Contracts & Retainers

Our contract and retainer services are HIPAA compliant and easily integrated with your CRM/CMS. We make it possible to expedite contract negotiations and secure the clients your firm needs to grow. With our solutions, you can receive signed contracts directly within your software.

Data & Record Retrieval

Data can become dusty and lost if it’s not properly stored and secured. Our data and record retrieval services simplify the process of retrieving the information and records required by attorneys, secretaries, and paralegals.

Digital Questionnaire Services

We can help whether you’re gathering information to pursue a class action suit or seeking to determine how you can improve services for clients. We’ll craft, distribute, collect, and disseminate the information you need to get the most from your questionnaires.

Reputation Management

Our team will help you build and establish your brand so clients know your name and what you can do to help them achieve their legal goals. Our reputation management services will help you perfect the messaging for maximum impact.

AI-Powered Answering & Booking Solutions

We harness the power of advanced AI solutions to streamline the process of answering phones and emails. We also provide booking solutions that streamline your schedule and allow you to manage client loads effectively.

Why Partner With Alert?

In the competitive legal landscape, partnering with Alert means your firm will receive comprehensive support tailored to your specific needs. By leveraging our proprietary technology and industry expertise, you can enhance client interactions, optimize operations, and focus on achieving your business goals.

Reach out to Alert to discover how we can elevate your firm’s performance and reputation. 

Frequently Asked Questions

We support a comprehensive range of practice areas, including personal injury, employment, workers' compensation, criminal, medical malpractice, family, immigration, bankruptcy, social security/disability, veterans’ benefits, civil, consumer, business, entertainment, real estate, elder, insurance, and more.  

We serve the needs of law firms. However, we’re partnered with some of the most highly regarded call centers in the U.S. We can help you select a specialized answering service that offers the customized solutions required by your company. 

Our Services

Alert provides a broad range of law firm engagement services that can be customized to meet your law firm’s needs.

We are an extension of your law firm and are a key asset in helping you capture every potential new client.
Legal answering services

We’ll gather and distribute information and make it easier to run your firm from wherever and whenever.

Legal intake services

Our highly trained, industry-specialized legal agents provide bilingual support. We’ll help you identify and prioritize potential opportunities so you can make the best decisions for your firm.

Legal contract and retainer services

We’ll help draft and review contracts and ensure legal compliance with your cases. Our secure document management solutions protect sensitive information and the facts of your case.

Live chat and text services

We offer 24/7 live chat and text availability. This facilitates immediate client engagement, improving client satisfaction and critical information processing.

Mass tort services

Our dedicated team has extensive experience with mass tort and class action campaigns. We can help you plan, strategize, and deploy solutions that will help you reach every claimant promptly.

Legal virtual assistants

Our legal virtual assistants maintain the highest standards of professionalism and undergo continuous training and development.

Post-retainer work

Managing ongoing client relationships is crucial for every law firm. Our efficient handling of retainer agreements and regular follow-ups and updates streamlines the process of keeping everyone in the loop.

Outbound Client Acquisition

We provide a broad range of digital marketing solutions that enhance your firm's visibility. From SEO to targeted ad campaigns, we'll ensure your website and digital footprint support your law firm's growth.

AI-powered booking and solutions

Technology is advancing at a rate never before witnessed. As advanced AI technologies become more prevalent, we help you harness the power of AI via automated booking systems and smart solutions to enhance efficiency and effectiveness.

Legal answering services

We’ll gather and distribute information and make it easier to run your firm from wherever and whenever.

Legal intake services

Our highly trained, industry-specialized legal agents provide bilingual support. We’ll help you identify and prioritize potential opportunities so you can make the best decisions for your firm.

Legal contract and retainer services

We’ll help draft and review contracts and ensure legal compliance with your cases. Our secure document management solutions protect sensitive information and the facts of your case.

Live chat and text services

We offer 24/7 live chat and text availability. This facilitates immediate client engagement, improving client satisfaction and critical information processing.

Mass tort services

Our dedicated team has extensive experience with mass tort and class action campaigns. We can help you plan, strategize, and deploy solutions that will help you reach every claimant promptly.

Legal virtual assistants

Our legal virtual assistants maintain the highest standards of professionalism and undergo continuous training and development.

Post-retainer work

Managing ongoing client relationships is crucial for every law firm. Our efficient handling of retainer agreements and regular follow-ups and updates streamlines the process of keeping everyone in the loop.

Outbound Client Acquisition

We provide a broad range of digital marketing solutions that enhance your firm's visibility. From SEO to targeted ad campaigns, we'll ensure your website and digital footprint support your law firm's growth.

AI-powered booking and solutions

Technology is advancing at a rate never before witnessed. As advanced AI technologies become more prevalent, we help you harness the power of AI via automated booking systems and smart solutions to enhance efficiency and effectiveness.

Why Choose Alert?

stay wise, stay alert
Our Reviews

see what our clients are saying

Our law firm has been with Alert for a while now, and they have been amazing. If there are any issues or questions that arise, our Account Rep - Arturo…

Elise C., 2024

We've been with Alert for many years. Marketing for Legal leads is too expensive. You need the best team to help convert the leads into new business. In the end,…

Ron Joyal, 2024

Great company with great employees. I have full confidence in their ability to answer our inbound calls. Their ability to keep the PC engaged and providing information is great. Definitely…

Sandra V., 2024

Alert the beacon of exceptional service. From setup to calls, their excellence shines. Quick responses, flawless execution. Diamond and the team, thank you for your invaluable assistance.

Frank N., 2023

Alert has been providing intake and answering services for our firm for some time now. John Daley and Daniel Guzman are always available to make changes to our account or…

Roxanne Z., 2023