Our Legal Support Services for Law Firms & Attorneys
At Alert, we provide the innovative solutions and exceptional client care you deserve. We make engaging with clients easier and more efficient and grow your firm’s reputation.
When you choose Alert to support your law firm, you can expect more than legal answering and intake services; we provide a full suite of services customized to meet your needs and give you a competitive edge over other firms in the country.
We solve the most challenging problems so you can focus on your clients.
Contact Alert to discuss your needs with our specialists and discover the solutions we offer to help you achieve your goals.
Scheduling & Appointment Setting Services
Time is an invaluable resource for every business and every law firm. We help you efficiently manage scheduling and appointments so you can effectively serve your clients. Â
Legal Intake
We expedite the legal intake process. Our specialists know what questions to ask, how to ask them, and what information is required to assess potential cases and secure prospective litigants.Â
Live Chat, SMS & Call Services
Nothing is more important than providing prompt, personalized service to your clients. Our live chat, SMS, and call services directly connect your clients and your team.
Inbound & Outbound Sales
Inbound and outbound sales management is an essential function of every law firm. We streamline the process using proven strategies that deliver reliable results.
Outbound Calling & Lead Capture
We can craft targeted outbound calling and lead capture campaigns that get your name in front of prospective litigants faster and more efficiently than other firms. When you want quick and effective results, you can rely on our team to help you capture the leads others miss.
Professional Services
Our team is carefully chosen for their experience, expertise, and dedication to service. We deliver a broad range of custom support provided by professionals who understand the challenges of managing a law firm.
Custom Integrations
Our solutions are customizable and capable of integration with a wide range of systems and software. This allows you to track data effectively and enhances the efficiency of your operations.
Contracts & Retainers
Our contract and retainer services are HIPAA compliant and easily integrated with your CRM/CMS. We make it possible to expedite contract negotiations and secure the clients your firm needs to grow. With our solutions, you can receive signed contracts directly within your software.
Data & Record Retrieval
Data can become dusty and lost if it’s not properly stored and secured. Our data and record retrieval services simplify the process of retrieving the information and records required by attorneys, secretaries, and paralegals.
Digital Questionnaire Services
We can help whether you’re gathering information to pursue a class action suit or seeking to determine how you can improve services for clients. We’ll craft, distribute, collect, and disseminate the information you need to get the most from your questionnaires.
Reputation Management
Our team will help you build and establish your brand so clients know your name and what you can do to help them achieve their legal goals. Our reputation management services will help you perfect the messaging for maximum impact.
AI-Powered Answering & Booking Solutions
We harness the power of advanced AI solutions to streamline the process of answering phones and emails. We also provide booking solutions that streamline your schedule and allow you to manage client loads effectively.
Why Partner With Alert?
In the competitive legal landscape, partnering with Alert means your firm will receive comprehensive support tailored to your specific needs. By leveraging our proprietary technology and industry expertise, you can enhance client interactions, optimize operations, and focus on achieving your business goals.
Reach out to Alert to discover how we can elevate your firm’s performance and reputation.Â
Frequently Asked Questions
What practice areas do we support?
We support a comprehensive range of practice areas, including personal injury, employment, workers' compensation, criminal, medical malpractice, family, immigration, bankruptcy, social security/disability, veterans’ benefits, civil, consumer, business, entertainment, real estate, elder, insurance, and more. Â