Law Firms

Save time and grow revenue with 24/7/365 call, intake and contract & retainer services.

60 Years of Experience

We Specialize In Serving The Legal Industry
Mobile Client Portal
Small & Medium-Sized Law Firms

Get the support you need to run your law firm at a fraction of the cost of an in-house employee.

Real-Time Translation
Large Law Firms

Mix and match any of our services to create a customized intake solution that’s right for your practice.

Active customers
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Calls answered
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Cases opened
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Revenue created
$ 0 M+
Let Us Answer Your Calls 24/7

800-788-3934

Practice Areas We Specialize In

Intake Specialists Highly-trained In Your Practice

  • Bankruptcy
  • Business Law
  • Civil Law
  • Criminal Law
  • Labor & Employment Law
  • Entertainment Law
  • Family Law
  • Immigration
  • Medical Malpractice
  • Personal Injury
  • Social Security Disability and Disability Insurance
  • Tort
  • Trial Law
  • Veterans Benefits

What We Do For Law Firms

Answer Every Call, Capture Every Lead and Turn The Right Opportunities Into Paying Clients
24/7/365 AVAILABILITY

Call Services

Divorce, DUI’s and car accidents don’t just happen between the hours of 9 to 5, Monday through Friday. Acting as an extension of your law firm, our highly trained and empathetic intake specialists are there to pick up the phone when you can’t – no matter when that next call comes in. Alert offers live transfer and call routing, appointment scheduling, Spanish-language support, CRM and case management software integration, and smart data and analytics to help you grow your law firm.

A CUSTOMIZED APPROACH

Intake Services

Our legal intake specialists ask insightful questions to screen potential clients and identify the best cases and opportunities for your law firm. We don’t just help you capture more business – we help you capture more of the right business. Boost marketing ROI on your large-scale advertising campaigns, increase revenue with outbound calling, improve web form, chat or email response times and effectively handle the high volume of calls from your next media tort campaign – all with Alert.

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Contract & Retainer Services

With Alert contract & retainer services, you get signed contracts sent directly to your CRM or case management software. Our legal intake specialists convert the best opportunities into paying clients for your law firm. And, our proprietary Smart Lead Tracking system helps tailor the process to your needs and clients’ preferences, enhancing customer experience, improving conversion rates and growing revenue. Plus, we’re HIPAA compliant and secure, protecting valuable information and your law firm’s reputation.

CONVERT HIGH-VOLUME LEADS

Mass Tort & Class Action Campaigns

We understand that the main goal of a mass tort or class action campaign is to capture all leads immediately – no matter what time of day your ads run or the responses come in. Our intake specialists are trained to sign all qualified leads immediately once the intake process is complete. Large-scale advertising for a mass tort or class action campaign is a significant investment that drives an influx of leads to a law firm. If these leads aren’t responded to quickly – and captured, qualified and converted properly – then you’ve wasted serious money, period.

Our CRM/CMS Integrations

Keeping Your Law Firm Organized And Your Clients’ Information Secure

Our Services

Alert provides a broad range of law firm engagement services that can be customized to meet your law firm’s needs.

We are an extension of your law firm and are a key asset in helping you capture every potential new client.
Legal answering services

We’ll gather and distribute information and make it easier to run your firm from wherever and whenever.

Legal intake services

Our highly trained, industry-specialized legal agents provide bilingual support. We’ll help you identify and prioritize potential opportunities so you can make the best decisions for your firm.

Legal contract and retainer services

We’ll help draft and review contracts and ensure legal compliance with your cases. Our secure document management solutions protect sensitive information and the facts of your case.

Live chat and text services

We offer 24/7 live chat and text availability. This facilitates immediate client engagement, improving client satisfaction and critical information processing.

Mass tort services

Our dedicated team has extensive experience with mass tort and class action campaigns. We can help you plan, strategize, and deploy solutions that will help you reach every claimant promptly.

Legal virtual assistants

Our legal virtual assistants maintain the highest standards of professionalism and undergo continuous training and development.

Post-retainer work

Managing ongoing client relationships is crucial for every law firm. Our efficient handling of retainer agreements and regular follow-ups and updates streamlines the process of keeping everyone in the loop.

Outbound Client Acquisition

We provide a broad range of digital marketing solutions that enhance your firm's visibility. From SEO to targeted ad campaigns, we'll ensure your website and digital footprint support your law firm's growth.

AI-powered booking and solutions

Technology is advancing at a rate never before witnessed. As advanced AI technologies become more prevalent, we help you harness the power of AI via automated booking systems and smart solutions to enhance efficiency and effectiveness.

Legal answering services

We’ll gather and distribute information and make it easier to run your firm from wherever and whenever.

Legal intake services

Our highly trained, industry-specialized legal agents provide bilingual support. We’ll help you identify and prioritize potential opportunities so you can make the best decisions for your firm.

Legal contract and retainer services

We’ll help draft and review contracts and ensure legal compliance with your cases. Our secure document management solutions protect sensitive information and the facts of your case.

Live chat and text services

We offer 24/7 live chat and text availability. This facilitates immediate client engagement, improving client satisfaction and critical information processing.

Mass tort services

Our dedicated team has extensive experience with mass tort and class action campaigns. We can help you plan, strategize, and deploy solutions that will help you reach every claimant promptly.

Legal virtual assistants

Our legal virtual assistants maintain the highest standards of professionalism and undergo continuous training and development.

Post-retainer work

Managing ongoing client relationships is crucial for every law firm. Our efficient handling of retainer agreements and regular follow-ups and updates streamlines the process of keeping everyone in the loop.

Outbound Client Acquisition

We provide a broad range of digital marketing solutions that enhance your firm's visibility. From SEO to targeted ad campaigns, we'll ensure your website and digital footprint support your law firm's growth.

AI-powered booking and solutions

Technology is advancing at a rate never before witnessed. As advanced AI technologies become more prevalent, we help you harness the power of AI via automated booking systems and smart solutions to enhance efficiency and effectiveness.

Why Choose Alert?

stay wise, stay alert
Our Reviews

see what our clients are saying

Our law firm has been with Alert for a while now, and they have been amazing. If there are any issues or questions that arise, our Account Rep - Arturo…

Elise C., 2024

We've been with Alert for many years. Marketing for Legal leads is too expensive. You need the best team to help convert the leads into new business. In the end,…

Ron Joyal, 2024

Great company with great employees. I have full confidence in their ability to answer our inbound calls. Their ability to keep the PC engaged and providing information is great. Definitely…

Sandra V., 2024

Alert the beacon of exceptional service. From setup to calls, their excellence shines. Quick responses, flawless execution. Diamond and the team, thank you for your invaluable assistance.

Frank N., 2023

Alert has been providing intake and answering services for our firm for some time now. John Daley and Daniel Guzman are always available to make changes to our account or…

Roxanne Z., 2023