*Intended for law firms only. We do not provide legal advice.
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Call Answering for Lawyers in Tennessee

 

Call Answering Services for Lawyers in Tennessee 

 

Compared to other states in the region, Tennessee has a low location quotient of lawyers and a high demand for legal services. This means that it can be a challenge to find enough personnel to serve clients properly, especially after hours.

Our team at Alert Communications can help. We provide professional call-answering services expertly tailored to the legal industry, allowing your firm to provide 24/7 assistance to clients while reducing the workload for your team. Our services are an invaluable tool for law firms of any size, and we have over 60 years of experience. We employ highly trained, industry-specialized virtual assistance with unsurpassed professionalism and knowledge and we serve firms throughout Tennessee.

Provide top-notch service for your clients with 24/7 call answering services, legal intake services, retainer services and more from Alert. Call us today to learn more.

 

Let Us Answer Your Calls 24/7 800-788-3934

 

Comprehensive Virtual Receptionist Solutions for Tennessee Law Firms

Handling the high call volumes in a typical law firm can be daunting. At Alert, our virtual receptionist services can provide the skilled, professional help that your firm needs to make quality legal assistance available to your clients when they need it the most. Our services include:

  • 24/7 legal call answering: Our team is here 24/7 to answer calls, provide legal intake services, schedule appointments and more. We can also handle after-hours calls and overflow calls during busy periods.
  • Bilingual call answering: Our services are available in both English and Spanish to serve your clients better.
  • Live chat and SMS: We offer your clients plenty of communication options, including live chat and text messages, in addition to calls.
  • AI-powered solutions: Our AI services can answer everyday questions quickly while routing important queries to live personnel.

Appointment Scheduling & Lead Qualification

Our team at Alert can help you manage your firm more efficiently by qualifying leads before passing them on and booking appointments according to your schedule. Our experts know the right questions to ask to ensure that the needs of your clients are met, that each client is a good fit for your services and to steer cases to the appropriate personnel, prioritizing high-value cases. We will book appointments based on your calendar for seamless management of clients.

Outbound Calling & Lead Capture

At Alert, we can do more than answer calls and schedule appointments. We can develop and implement outbound calling campaigns combined with digital marking solutions to help your law firm attract new clients and capture leads more effectively. We can work with you team to devise successful mass tort and class action campaigns that can help your law firm grow and gain notoriety.

Retainer Services for Tennessee Attorneys

Speed up the acquisition of new clients with retainer services from Alert. Our team can negotiate new contracts and obtain retainers, leaving your staff free to handle more important issues. We can also help with document retrieval post-retainer and all of our services can integrate with your CRM or CMS system while ensuring high levels of service and privacy for your clients.

Top Tennessee Cities We Serve

  • Chattanooga
  • Clarksville
  • Johnson City
  • Knoxville
  • Memphis
  • Murfreesboro
  • Nashville

Alert Communications for Virtual Legal Reception Services in Tennessee

When you need a provider you can count on for top-quality call answering, communications and customer service tailored to the needs of the legal industry, choose Alert Communications. Since 1965, we have been serving law firms throughout Tennessee and the rest of the United States. We hire only the most highly-trained legal agents and we feature enterprise-class technology for superior customer service with quick setup, high reliability and services that are completely flexible and customizable.

Let your law firm grow and scale quickly with industry-leading call answering and virtual receptionist services from Alert. Contact us today to request a quote.

 

Our Services

Alert provides a broad range of law firm engagement services that can be customized to meet your law firm’s needs.

We are an extension of your law firm and are a key asset in helping you capture every potential new client.
Legal answering services

We’ll gather and distribute information and make it easier to run your firm from wherever and whenever.

Legal intake services

Our highly trained, industry-specialized legal agents provide bilingual support. We’ll help you identify and prioritize potential opportunities so you can make the best decisions for your firm.

Legal contract and retainer services

We’ll help draft and review contracts and ensure legal compliance with your cases. Our secure document management solutions protect sensitive information and the facts of your case.

Live chat and text services

We offer 24/7 live chat and text availability. This facilitates immediate client engagement, improving client satisfaction and critical information processing.

Mass tort services

Our dedicated team has extensive experience with mass tort and class action campaigns. We can help you plan, strategize, and deploy solutions that will help you reach every claimant promptly.

Legal virtual assistants

Our legal virtual assistants maintain the highest standards of professionalism and undergo continuous training and development.

Post-retainer work

Managing ongoing client relationships is crucial for every law firm. Our efficient handling of retainer agreements and regular follow-ups and updates streamlines the process of keeping everyone in the loop.

Outbound Client Acquisition

We provide a broad range of digital marketing solutions that enhance your firm's visibility. From SEO to targeted ad campaigns, we'll ensure your website and digital footprint support your law firm's growth.

AI-powered booking and solutions

Technology is advancing at a rate never before witnessed. As advanced AI technologies become more prevalent, we help you harness the power of AI via automated booking systems and smart solutions to enhance efficiency and effectiveness.

Legal answering services

We’ll gather and distribute information and make it easier to run your firm from wherever and whenever.

Legal intake services

Our highly trained, industry-specialized legal agents provide bilingual support. We’ll help you identify and prioritize potential opportunities so you can make the best decisions for your firm.

Legal contract and retainer services

We’ll help draft and review contracts and ensure legal compliance with your cases. Our secure document management solutions protect sensitive information and the facts of your case.

Live chat and text services

We offer 24/7 live chat and text availability. This facilitates immediate client engagement, improving client satisfaction and critical information processing.

Mass tort services

Our dedicated team has extensive experience with mass tort and class action campaigns. We can help you plan, strategize, and deploy solutions that will help you reach every claimant promptly.

Legal virtual assistants

Our legal virtual assistants maintain the highest standards of professionalism and undergo continuous training and development.

Post-retainer work

Managing ongoing client relationships is crucial for every law firm. Our efficient handling of retainer agreements and regular follow-ups and updates streamlines the process of keeping everyone in the loop.

Outbound Client Acquisition

We provide a broad range of digital marketing solutions that enhance your firm's visibility. From SEO to targeted ad campaigns, we'll ensure your website and digital footprint support your law firm's growth.

AI-powered booking and solutions

Technology is advancing at a rate never before witnessed. As advanced AI technologies become more prevalent, we help you harness the power of AI via automated booking systems and smart solutions to enhance efficiency and effectiveness.

Why Choose Alert?

stay wise, stay alert
Our Reviews

see what our clients are saying

Our law firm has been with Alert for a while now, and they have been amazing. If there are any issues or questions that arise, our Account Rep - Arturo…

Elise C., 2024

We've been with Alert for many years. Marketing for Legal leads is too expensive. You need the best team to help convert the leads into new business. In the end,…

Ron Joyal, 2024

Great company with great employees. I have full confidence in their ability to answer our inbound calls. Their ability to keep the PC engaged and providing information is great. Definitely…

Sandra V., 2024

Alert the beacon of exceptional service. From setup to calls, their excellence shines. Quick responses, flawless execution. Diamond and the team, thank you for your invaluable assistance.

Frank N., 2023

Alert has been providing intake and answering services for our firm for some time now. John Daley and Daniel Guzman are always available to make changes to our account or…

Roxanne Z., 2023