Scott Law Firm
“Alert has been a huge help to our office. They now handle our after hours and overflow phone calls. This gives us peace of mind knowing that people calling are getting a live person on the line. Our account manager, Farrokh, has also been very helpful with any questions we have. Highly recommend them!”
Ryan, LLP
“We switched from another service that was not answering our calls effectively. Alert service reps are highly trained and have the access to input new callers directly into our case management system. This allows us to focus on the best cases and existing clients, while not being disrupted to speak to potential clients that do not have valid claims. Highly recommend Alert for any personal injury law firm seeking to increase their firm’s productivity.”
The Derrick Law Firm
“Alert Communications is rocking our 24/7 availability and has been so wonderful to work with! I can’t say enough about Jenilee Ramos and the way she has been so attentive to our needs! Highly recommend this company.”
Dordick Law Firm
“Prior to hiring Alert Communications, we were using an in-house voicemail system. At first, I was skeptical hiring an outside service for our after hours and overflow calls. but from the get-go, I was very pleased with Alert Communications’ professionalism and attention to our needs. Even the initial set up with our account manager, Brittney Ahearn, was painless and seamless. I did a lot of research prior to hiring Alert Communications. I am extremely satisfied with their ability to answer our calls within one or two rings, screen our calls properly and know when to patch a call through after hours and/or advise our clients on simple things like directions to our office and where to park.”
Telleria, Telleria, & Levy
“I have worked with Alert Communications for over six months now and the service has been outstanding. Arturo and Miya in client services are always helpful, and are quick to respond when we need to add services or make adjustments to meet our firm’s needs. I would recommend Alert Communications.”
