Contact SALES: 800-211-4563

Law Firms

Save time and grow revenue with 24/7/365 call, intake and contract & retainer services.

female agent in the legal answering service happily taking a phone call female agent in the legal answering service happily taking a phone call
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55+ Years of Experience We Specialize In Serving The Legal Industry

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Small & Medium-Sized Law Firms

Get the support you need to run your law firm at a fraction of the cost of an in-house employee.

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Large Law Firms

Mix and match any of our services to create a customized intake solution that’s right for your practice.


Active customers


Calls answered


Cases opened


Revenue created

Practice Areas We Specialize In Intake Specialists Highly-trained In Your Practice

  • Bankruptcy
  • Business Law
  • Civil Law
  • Criminal Law
  • Labor & Employment Law
  • Entertainment Law
  • Family Law
  • Immigration
  • Medical Malpractice
  • Personal Injury
  • Social Security Disability and Disability Insurance
  • Tort
  • Trial Law
  • Veterans Benefits

What We Do For Law Firms Answer Every Call, Capture Every Lead and Turn The Right Opportunities Into Paying Clients

How to Make Your Legal Call Center Part of Your Team


Call Services

Divorce, DUI’s and car accidents don’t just happen between the hours of 9 to 5, Monday through Friday. Acting as an extension of your law firm, our highly trained and empathetic intake specialists are there to pick up the phone when you can’t – no matter when that next call comes in. Alert Communications offers live transfer and call routing, appointment scheduling, Spanish-language support, CRM and case management software integration, and smart data and analytics to help you grow your law firm.

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Intake Services


Intake Services

Our legal intake specialists ask insightful questions to screen potential clients and identify the best cases and opportunities for your law firm. We don’t just help you capture more business – we help you capture more of the right business. Boost marketing ROI on your large-scale advertising campaigns, increase revenue with outbound calling, improve web form, chat or email response times and effectively handle the high volume of calls from your next media tort campaign – all with Alert Communications.

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Contract & Retainer Services


Contract & Retainer Services

With Alert Communications’ contract & retainer services, you get signed contracts sent directly to your CRM or case management software. Our legal intake specialists convert the best opportunities into paying clients for your law firm. And, our proprietary Smart Lead Tracking system helps tailor the process to your needs and clients’ preferences, enhancing customer experience, improving conversion rates and growing revenue. Plus, we’re HIPAA compliant and secure, protecting valuable information and your law firm’s reputation.

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Legal Marketing, Legal Advertising, Law Firm Marketing


Mass Tort & Class Action Campaigns

We understand that the main goal of a mass tort or class action campaign is to capture all leads immediately – no matter what time of day your ads run or the responses come in. Our intake specialists are trained to sign all qualified leads immediately once the intake process is complete. Large-scale advertising for a mass tort or class action campaign is a significant investment that drives an influx of leads to a law firm. If these leads aren’t responded to quickly – and captured, qualified and converted properly – then you’ve wasted serious money, period.

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Our CRM/CMS Integrations Keeping Your Law Firm Organized And Your Clients’ Information Secure

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Let Our 24/7 Answering Service Help Grow Your Firm Contact us today