Bilingual Legal Answering Services Improve Client Retention & Loyalty
More than 350 different languages are spoken in homes across the United States with Spanish following close behind English in popularity, as reported by the United States Census Bureau. As the U.S. population grows and diversifies, the need for bilingual support for your law firm continues to increase. With the support of bilingual intake specialists, […]
What Every Mass Tort Lawyer Should Know About Vaccine Injury Claims
Vaccines offer huge benefits to the population as a whole, protecting against a number of diseases that can cause serious harm. They very rarely cause minor side effects. However, in rare cases, vaccines can cause serious problems—such as a severe allergic reaction. In those instances, the National Vaccine Injury Compensation Program (VICP) may provide a […]
What is Call Patching and Why is it Important to Law Firms?
As your law firm staff works with your existing clients, who dedicates their time to answering the incoming calls to your firm? If you do not have dedicated intake specialists, or the number of calls outweigh their capabilities, you may need to take a different approach to achieve your marketing goals. With efficient call patching […]
3 Simple Ways to Show Love to Your Legal Clients
Today is the international day of love, so why not celebrate by showing some love to those who keep your law firm running? Here are a few ways to show your potential clients love so they’ll want to choose your law firm to work with—not the next firm on their Google search. Don’t forget to […]
Calculating the Cost of Losing a Legal Lead
The success of your law firm greatly depends on your ability to generate, capture and convert new leads into paying clients. Each new lead can prove invaluable, as one client can bring in more revenue and potentially refer more people to your firm. However, if you are not offering your leads the best intake experience […]
3 Ways to Reduce Multitasking and Increase Intake Efficiency
In order to succeed as a law firm, you must be adept at capturing and converting legal leads. However, multitasking among law firm staff, in particular, can be detrimental to your law firm’s intake process, impacting your overall success. When your intake team is pulled in too many directions, your firm will likely experience lower […]
Are Your Legal Answering Services Hurting or Helping Your Business?
Is your legal answering service meeting your business needs? Are they pushing you closer toward your goals, or delivering poor results? The answers to these questions are critical to the success of your firm. If you are working with an ineffective legal answering service, you may be experiencing low revenue and a low marketing return […]
Top 5 Mass Torts to Watch in 2019
Mass torts are unique cases in that there are a large number of plaintiffs versus one defendant (or maybe a few). These cases are often some of the most significant cases a law firm will handle, especially in terms of potential revenue. As 2019 begins, there are a few new or ongoing mass tort cases […]
Bard Hernia Mesh: What You Need to Know
According to Mass Tort Nexus one of the fastest growing mass torts is Bard Hernia Mesh. Here’s what you need to know if you are looking to get involved in the litigation. Growing Fast There are over 300,000 surgical mesh procedures conducted per year, Bard holding 70% of the market share. The conservative failure rate […]