Mass Tort Law Firm Customer Service Guide

Contact SALES: 800-211-4563

Customer service can set your law firm apart from your competitors. In this e-book, we provide mass tort attorneys with helpful tips to elevate their client experiences in 2023.

Download this e-book and learn how to:

Identify barriers in your customer service path
Improve your client’s experience
Prepare for trending mass tort cases in 2023
Partner with a virtual receptionist to meet client needs

Complete the form to get your complimentary PDF on the mass tort customer experience today!

For more tips on maximizing the client experience in mass tort intake, please see our recent blog post.

What We Do We Specialize In Serving The Legal Industry

Call services

Customized, bilingual call answering services 24/7/365 that include message taking, call forwarding, appointment scheduling, and more.

Intake Services

We screen new clients based on your preferences and determine if they are qualified or need to be referred elsewhere.

Retainer Services

Experienced legal intake specialists take leads from initial contact to an e-signed contract that is posted directly to your CRM or case management system.

Mass Tort / Class Action Services

Respond to and capture all high-volume leads using industry-leading solutions and processes - retainer services also available based on a campaign.

Integrations

Leveraging our in-house API, we push lead data, intake scripts, and signed contracts directly into your firms’ systems.

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