Are you losing leads due to inadequate call intake services and systems?
Many personal injury law firms do a great job of developing new leads through marketing campaigns, but they often don’t see the return on investment they’d like due to the services and systems in place for client intake. This is exactly why we wrote this guide. In it, we cover:
- Professional legal call center etiquette for personal injury law firms
- Specific tools to create strategic protocol for call management
- Call intake scripts
- Ideas for training and reporting
- Instructions for call timing and delivery of data
Your law firm likely spends time and thousands of dollars on legal marketing efforts to bring in new leads. Now it is time to invest in your first interaction between the potential client and your firm. Leads aren’t worth much unless you are able to qualify, capture and convert them into clients. Having protocols for your phone etiquette and delivery of intake information and scheduling is a crucial first step.
If you are looking for a few specific action steps to make for your law firm to capture and convert more leads into paying clients, then please download this free resource now.
Fill out the form to download your copy of our Guide for Personal Injury Lawyers to Turn Leads into Clients.