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Click-to-call, also known as click-to-talk, allows a person to click on an object to request an immediate connection with someone in real-time either via phone, Voice-over-Internet-Protocol or text. Click-to-Call service

The Internet is a great way to sell, but how do you find the right people online? Check out some of these small companies and web sites that can help

Hospice care centers have their own specialized needs when it comes to call handling but one thing is certain — every call must be answered. “Our clients need to be

You are fully focused on marketing your business. You’re exploring direct-response advertising over the Internet, on select billboards, in radio ads, and you’re even considering a television ad. But have

In most businesses that require an answering service, the types of calls received vary greatly. Implementing an answering service script ensures speed, thoroughness, and overall workflow quality – all factors

(Ventura, CA May 10, 2011) – Association of Teleservices International (ATSI) is pleased to announce that Alert has re-qualified for the Gold 24/7 Call Center Certification Award for which they

Recent studies show lawyers and law firms that keep an open relationship with their clients are apt to be successful in the industry. Law firm marketing consultant Bob Weiss supports

Alert is now offering two free download-able white papers on attorney marketing efforts. Our white papers explain everything you need to know about retaining leads once they reach you and

Virtual receptionists come in especially useful for commercial and residential service providers. Give your company an air of professionalism from that very first call for an estimate. Even if you