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Many law firms serve clients who are dealing with tough, emotionally-charged situations. This is especially true in the areas of family law and personal injury law. These clients usually have

You’ve probably encountered several legal call centers, each with a common goal – to help you maximize the efficiency and profitability of your firm by handling your incoming calls and

Johnson & Johnson (J&J) is no stranger to mass tort litigation, especially when it comes to its baby powder. It was discovered that the company knew for decades that the

Many U.S. businesses have decided to outsource their call centers overseas in the past few years. One of the main reasons is to save money.A call center employee costs a

With a receptionist in charge of the front desk at your law firm, you can ensure all client correspondence and scheduling is managed to your expectations. They can act as

Legal actions are being taken against Gilead Sciences, Inc., the creators of the HIV drug Truvada. Here’s what you need to know. Truvada History & Uses Truvada, a combination of

If you want to maximize the success of your law firm, you need to be able to provide excellent customer service around the clock. However, because you can’t be in

A mass tort is a civil action that involves multiple plaintiffs with similar complaints against the same defendant. The most common mass tort claims involve harm from prescription drugs and

Personal injury claims can come into your office at any time, day or night. If your law firm isn’t available to take these calls or inquiries when they come, you