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Whenever I talk about the benefits of call answering services, I feel like I’m running through a list of bullet points. Those benefits are hard to convey in real-life terms.

Summer is over and as fourth quarter moves closer, small business owners find their thoughts turning more toward year-end results than vacation destinations. The fourth quarter of any year is

As I started thinking about the upcoming busy holiday season, I thought about how busy good old St. Nick is quickly going to become. And that, inevitably, raised the question

At TOMS Shoes I’m guessing it’s a 13DD because of its One for One mission: “With every pair you purchase, TOMS will give a pair of new shoes to a

You have about one second to grab an email recipient’s attention before they delete your message. How do you make the most of that first second? Planning an email marketing

You can’t afford a full-time receptionist in your small business, but you also can’t risk missing a call. Is there a fix? Yes. Alert small business answering services eliminate that

Social media marketing continues to evolve almost daily. While evolution sometimes leads to extinction, it’s too early to know whether new social-media platforms will replace our current ones or if

Have you ever thought about where an “answering service” ends and a “call center” begins? It is not just a numbers game. While a high call-volume certainly requires call center