Benefits of Hiring an Attorney Answering Service
If you worry about who, or what, answers your potential client calls when you aren’t available, consider hiring an attorney answering service. Read on for some benefits that make the investment worth it. Benefits of Investing in an Attorney Answering Service Attorney answering service agents receive special training to understand legal terminology, know the different […]
Consider the Benefits of Business Answering Services
In real estate, it all boils down to three things — location, location, location. In business, it’s not so simple when you’re looking to turn prospective customers into paying customers. Moving customers from the first to the second category basically boils down to how great an experience they have with you starting with their first […]
Live Receptionist vs. Voicemail?
Just for kicks, go to Google and type in “how to reach a live person.” One of the top listings shows “Phone numbers, shortcuts and customer service tips” — on a site called GetHuman.com. It made me smile. A live receptionist is as “human” as you can get. If you can’t afford an onsite receptionist […]
Well-Trained Answering Service Agents Are a Must
If ever I’ve been tempted to handle a phone call in a less than professional manner (yes this has happened), I think about virtual receptionists, answering service agents and call-center staff. They don’t have the luxury of letting customers even think they might be gritting their teeth. Fortunately, there’s training available that helps these folks […]
6 Ways to Save With Your Legal Answering Service
In today’s economy, we’re all looking for ways to save a few dollars, even on the things we know are absolutely necessary. If you’re looking for ways to reduce your monthly virtual receptionist/answering service charges, you might want to try to reduce the number of minutes you’re using. If you are currently utilizing a legal […]
An Attorney Answering Service LinkedIn Save
Do you ever wonder if social media is all it’s cracked up to be? Is tweeting, texting, keeping your Facebook page updated, and being LinkedIn to people really a help in today’s business world? Maybe. Consider this. I recently invited one of my clients to connect with me on Linked In. He accepted my invitation […]
Dennis Snow Book Recommendation
I first heard of Dennis Snow and his amazing new book a few months ago. A colleague within my industry was hosting an audio interview with Mr. Snow. I previewed his book, “Unleashing Excellence: The Complete Guide to Ultimate Customer Service” and read his bio, both of which caught my interest. Dennis Snow spent twenty […]
MTMP Blog
Mass Torts Made Perfect Seminar is one of the largest gatherings of plaintiff mass tort attorneys in the nation. The Las Vegas conference, taking place October 22-24, 2019, MTMP is designed to maximize your ability to network and build relationships, learn strategy, and gain insight into the latest mass torts. If you are looking to […]