Social Media and Small Business
Social media marketing continues to evolve almost daily. While evolution sometimes leads to extinction, it’s too early to know whether new social-media platforms will replace our current ones or if current ones will evolve to meet the demands of business users. For today’s small businesses, social media is a way to add value and brand […]
Don’t Let a Lack of Staff Lead to a Lack of Business
You can’t afford a full-time receptionist in your small business, but you also can’t risk missing a call. Is there a fix? Yes. Alert small business answering services eliminate that risk. We use advanced technology and trained agents to mirror the job of your on-staff receptionist, intake specialist, appointment scheduler or emergency dispatcher at a […]
Email Marketing Essentials
You have about one second to grab an email recipient’s attention before they delete your message. How do you make the most of that first second? Planning an email marketing strategy ahead of time means less time and money wasted. Begin by reaching the people who want to receive your emails. How can you do […]
What Shoe Size is Your Business Culture?
At TOMS Shoes I’m guessing it’s a 13DD because of its One for One mission: “With every pair you purchase, TOMS will give a pair of new shoes to a child in need.” Why? Because in a 2006 trip to Argentina, Blake Mycoskie found many children without shoes, which meant they were at risk of […]
Live Answering Service for Santa?
As I started thinking about the upcoming busy holiday season, I thought about how busy good old St. Nick is quickly going to become. And that, inevitably, raised the question — wouldn’t his life be much easier with a live answering service? There’s no question he needs 24/7 phone answering, but he also needs more […]
Fourth Quarter Is the New Destination
Summer is over and as fourth quarter moves closer, small business owners find their thoughts turning more toward year-end results than vacation destinations. The fourth quarter of any year is an important time for small business owners. That’s when you need to be doing year-end tax planning and looking ahead to next year. Whether you […]
Call Answering Services in Real-life Terms
Whenever I talk about the benefits of call answering services, I feel like I’m running through a list of bullet points. Those benefits are hard to convey in real-life terms. A while back, though, I received an e-mail that did a great job of doing just that. Let me tell you the story. In early […]
Answering the Phone is Part of the Sales Process
The phone is ringing. Someone picks it up and says, “Good morning, you’ve reached Green Trails. Can you hold please?” Before I can say “yes” or “no,” I’m on hold. And I’m annoyed. Not just because I’ve been put on hold, but because I wasn’t given a choice. I called to ask if Green Trails […]
High Praises to Our Legal Receptionists
This past weekend I attended a tradeshow promoting Alert ’ attorney answering services. Based on the traffic at our booth, I’d say it was very successful. Many well-qualified candidates interested in using our services stopped by to ask questions and learn more. But since I would like some sales figures to confirm our success, I […]