Contact SALES: 800-211-4563

Legal Intake For Increased Revenue

Capture every lead and never miss a client with 24/7/365 availability.

We are ready to help you maximize every lead and grow your revenue

Law firms

Live answering service with experienced intake specialists immediately respond to all inbound and outbound leads for your law practice and legal firm.

  • Maximize marketing dollars and never miss important calls or web inquiries with live 24/7/365 coverage.
  • Our bilingual customer service office staff acts as an extension of your law firm—in both English and Spanish.
  • All data collected directly into your CRM or case management system, to improve workflow and increase revenue.

Legal Marketing Agencies

Retain more existing clients for your legal practice and law firm clients by improving your lead capture and conversion rates.

  • Inbound calls answered in 3 rings or less with customized legal intake processes in place.
  • Immediate web lead response by text message or phone to maximize conversions.
  • Qualify leads and deliver results by email, warm transfer, appointment setting or by signing a new client.

Mass Tort & Class Action

Capture all traditional and digital leads with our proprietary legal intake solutions.

  • Retainer contracts and HIPAA forms sent to leads via text message or email.
  • Web lead response and outbound services to convert leads into live intakes.
  • Detailed campaign reporting, so you’re confident all processes are taking place to maximize ad conversions.

Everything you need to know about our legal answering service in only a minute

We’ll help you with every step and show you how it works

  1. We handle your incoming calls and leads

    Your legal firm's incoming calls or web leads go straight to us and are handled just as your firm’s office staff would.

  2. We follow up, quickly

    Alert Communications' legal intake specialists answer phone calls within 3 rings and follow up on web leads in 2 to 5 minutes based on your firm's customized call flow or intake form.

  3. We process all information and hand it to you

    We confirm the qualified lead and connect callers directly to you and/or your firm, push contact info to your CRM or case management system, send to voicemail and more. All customized to your firm’s process.

  4. Report, analyze, improve

    Stay up-to-date with customized reporting on your call and lead intake process. Know your call volumes, marketing ROI and other important stats to improve intake and increase revenue.

Alert Communications is a legal only call center that handles leads, current clients and intake for attorneys and legal marketing agencies in every practice type.

We pride ourselves on customer service where we customize phone calls and client intake, and are open 24/7/365, acting as an extension of your law firm-resulting in the highest client satisfaction and lowest lead-loss possible.

“The Numbers are striking. We switched to Alert Communications in April 2014 and since then we have seen an increase in cases opened in the amount of 47%. The biggest help has been in getting competent and quick help with Spanish-speaking callers. All of their services are so much better than we had before. We are just simply very grateful for what Alert Communications does for us.”

Author image

Walter Clark

Walter Clark Legal Group

We will leverage our vast know-how for a better experience for you and your clients

  • This field is for validation purposes and should be left unchanged.