With just 2.6 lawyers per capita, Wisconsin has considerable demand for legal services. This can create high call volume for law firms that can quickly exhaust and overwhelm your front office staff. At Alert Communications, our team serves as an extension of your office. We process the information we receive quickly and efficiently, ensuring that every call, email and request is properly logged, routed and tracked. We offer many advantages that translate to greater opportunities, faster growth and increased profitability.
Reach out to Alert Communications to discover more about our top-tier legal support services and to schedule a consultation with our team.
Legal Intake Services
The professionals at Alert Communications qualify and follow up with leads through these services:
- Web forms and online leads: Our thorough and careful approach to web forms and online leads helps streamline your operations and ensures that you have all the information required for client intake.
- Digital questionnaire services: We can create, distribute and, analyze data gathered by your online questionnaires. We can develop the appropriate questions, analyze survey responses, and provide a customized questionnaire that captures the critical information you need.
- Live chat & text: Our live chat and text services ensure smooth, consistent client communication. We serve as the bridge between your firm and the clients you represent.
- Appointment booking: Our team will help maximize the effectiveness of your daily schedule. We optimize appointment booking so that your people are always where they need to be, when they need to be there.
Mass Tort Services
The team at Alert helps with tort campaigns in a wide variety of ways. We can prepare, distribute, and process digital questionnaires, monitor and maximize the effectiveness of campaigns, perform outbound calling, process intakes, and more. Whether you need web forms and online leads reviewed, detailed reporting, or contract processing, we serve as an extension of your firm so that you can focus on representing your clients in their class action suit.
Seamless Integration
Our CRM/CMS integrations make it easy to manage your operations and enhance the effectiveness of your activities. We facilitate a streamlined process that helps client retention and monitors everything from revenue to intake errors. Our team can integrate our services with a wide range of solutions, including:
- Zapier
- SmartAdvocate
- Salesforce
- Litify
- Filevine
- GrowPath
- Captorra
- Casepeer
- Clio
- Law Ruler
- Lead Docket
Voice & AI Services
Our hybrid AI solutions empower legal firms by ensuring consistent service quality and efficient call handling. Our solutions combine the power of AI with a human touch that creates the personal connection firms depend on for client retention. From AI answering to appointment setting, our voice and AI services are available 24/7 to support your clients and to keep the lines of communication open and reliable.
Top Wisconsin Cities We Serve
- Appleton
- Eau Claire
- Green Bay
- Janesville
- Kenosha
- Madison
- Milwaukee
- Oshkosh
- Racine
- Waukesha
Why Partner with Alert Communications?
Since 1965, the professionals at Alert Communications have provided the superior support and solutions modern businesses need to succeed. Our industry experts offer a broad range of flexible and customizable solutions to help you achieve your goals. With our experience, professionalism, and industry knowledge, we give your firm an advantage that helps you surpass the competition.
Contact Alert Communications to learn more about our top-tier legal support services and to schedule a consultation with our team to discuss your needs.
