Order taking answering services are a necessary element of any service-oriented business. Every call in this industry is an opportunity, which is where an order taking answering service can help leverage sales and provide high quality customer service. These services guarantee that every call is answered promptly and every order is placed no matter the time of day.

In a fast-growing business, order-taking answering services offer 24-hour support that is needed for a sudden influx in call volume. Trained call center agents provide superior customer service, product knowledge, and customized scripting so that you feel confident leaving transactions in their hands. Whether your business needs full time order taking or only over-flow coverage, an order taking answering service is truly the most affordable route to handle rapid business growth.

Benefits of an Order-taking Answering Service Include:

  • 24-hour coverage so your business is reachable at all times.
  • Full time or overflow order taking answering service options.
  • Highly trained, articulate customer service representatives providing accurate order placements 100% of the time.
  • Money saved on in-house staffing and office facilities.

Most importantly, an order taking answering service allows you to allocate your time to what’s important – running your business. An order taking business means higher profits, increased sales, and consistent high quality customer service, all while streamlining your business model for lasting success.

Frances Starr, Director of Sales & Marketing for Alert Communications. Alert Communications provides 24/7 call answering support.