Looking Back: The Top Mass Torts of 2019
2019 was an important year for mass tort litigation, both in terms of payout size and the evolution of law. For lawyers looking to involve themselves in the lucrative mass tort litigation landscape, the following examples should provide context on the scope, complexity and value of mass torts as a growth avenue for your law […]
Updates on the Invokana Mass Tort
Johnson & Johnson entered its drug, Invokana, into the pharmaceutical marketplace seven years ago. From its auspicious beginnings as an approved diabetes treatment, the drug soon faced legal challenges after the U.S. Food and Drug Administration (FDA) issued serious warnings about its risks and side effects. What is Invokana? Invokana is a prescription drug used […]
Should You Hire a Call Center for Your Growing Legal Firm?
Your law firm is on the precipice. You have the potential for big growth and you need to bring on more staff to handle the increased workload. One way for your firm to do this is through hiring, training and waiting for the development of new staff. But is that the best, and only, option […]
8 Ways We Train Our Legal Intake Specialists
One hesitation many law firms have about using a legal call center for outsourced intake is the fear that untrained or poorly trained individuals will drive away potential clients. This is a legitimate concern when dealing with traditional call centers. However, Alert ‘ legal intake specialists receive unique, robust and ongoing education. Our ability to […]
5 Privacy Standards to Expect From Your Legal Intake Call Center
Your clients expect your law firm will not only fight for them in court but will also protect their private information. Many legal call centers promise enhanced data security and give firms their word that they safeguard client information. But do they know about how security operation services work and also have the capability to […]
Customization is Key for Legal Call Centers
When your law firm decides to partner with a lawyer answering service or legal call center, it is important to look for a company that can customize the whole experience to meet your firm’s needs. Every law firm is unique and provides a different set of services to its clients, so make sure the call […]
See You at the Annual Trial Lawyers Summit 2020!
The Trial Lawyers Summit 2020, put on by National Trial Lawyers, will take place January 19-22 at Loews Miami Beach Hotel. The annual gathering is comprised of the nation’s most exceptional civil plaintiff and criminal defense lawyers. The Summit offers various learning and networking opportunities, giving attorneys the chance to improve their trial and business […]
Recent Updates on Transvaginal Pelvic Mesh
Over the past seven years, there has been a steady increase in the number of women taking legal action against the manufacturers of transvaginal pelvic mesh (TVM). In 2011, this treatment for pelvic organ prolapse and urinary incontinence was discovered to have devastating side effects. Since then, more than 60,000 lawsuits have been filed. Timeline […]
From Contact to Contract: The Journey of a Legal Lead
Most callers seeking legal services want to hear more than just a friendly and supportive voice at the other end of the line, although that’s a great place to start. Also make sure the front-end person listens well to the caller’s situation, informs them of what services your law firm provides, offers general information about […]