7 Latest Facts About the Viagra Litigation

For more than two decades, drugs like Viagra (sildenafil) and Cialis (tadalafil) have been prescribed to millions of men to treat erectile dysfunction. But while Viagra’s manufacturers have been sued many times since this drug hit the market in 1998, the consolidated lawsuit currently pending involves some unusual allegations. The following facts hold serious implications […]
8 Medical Devices That Have Sparked Mass Tort Litigation

When medical device companies put out products that result in unintended harm, they may end up paying millions, or even billions, of dollars to victims. The number of devices responsible for mass tort litigation grows every year which is why we’ve written this article to outline eight major mass tort claims in recent times, and […]
Recorded Webinar: Outsourcing Legal Intake for Success

On Friday, December 6th at 11 a.m. PST / 2 p.m. EST, Alert SVP of Business Development, Tom Ball, will share how law firms have increased their conversion rates by over 45% when outsourcing their legal intake needs. You will learn the most effective ways of optimizing intake and discover how to stop potential clients […]
The Benefits of a Bilingual Answering Service for Your Law Firm

The U.S. has the second-largest Spanish-speaking population in the world, and the demand for Spanish-speaking lawyers and their staff has steadily increased since the 1980s. Yet, other than firms with bilingual lawyers, few have taken advantage of this market. Instead of hiring another lawyer or additional bilingual staff, law firms can gain Spanish-speaking leads by […]
6 Ways to Market a Mass Torts Practice and Attract New Leads

The challenge of finding general legal leads is nothing compared to the work necessary to find legal leads for a particular mass tort. Not only must law firms reach potential plaintiffs, but in many cases, they must make the potential plaintiff aware that he or she has the option of joining a mass tort. The […]
More Than Intake: 7 Features Your Legal Call Center Should Provide

While the term “call center” is used to refer to the facility where incoming calls are answered, it is important to distinguish between a “call center” and a “legal call center.” A call center provides basic answering, whereas a legal call center focuses solely on law firms and does far more. The best legal call […]
Update: The Growing JUUL Litigation

Here’s an update on the deadly lung illness linked to e-cigarettes that is taking lives across the country, its connection to JUUL and the emerging mass tort litigation. What’s New? As of November 5, 2019, Centers for Disease Control and Prevention (CDC) data indicates that the nationwide total (except for Alaska) of probable cases related […]
How to Make Your Legal Call Center Part of Your Team

The legal call center you partner with should be an extension of your law firm’s staff, and the relationship should feel like everyone is part of the same team. The lawyer answering service call center must be aware of your firm’s marketing campaigns, be familiar with your brand’s tone and style, know which questions are […]
What is going on with the Gadolinium Litigation?

Individuals are filing lawsuits against Gadolinium manufacturers based on claims that Gadolinium-based contrast dyes, used for MRI exams, can cause various health issues. Here’s what you should know about Gadolinium and the litigation surrounding it. What are Gadolinium-Based Contrast Agents? Gadolinium-Based Contrast Agents (GBCA) are intravenous drugs that improve visualization of internal organs, blood vessels […]