Join Us At AILA
The American Immigration Lawyers Association (AILA) Annual Conference on Immigration Law will be taking place June 13-16, 2018. About the Association The American Immigration Lawyers Association (AILA) is the national association of more than 15,000 attorneys and law professors who practice and teach immigration law. AILA member attorneys represent U.S. families seeking permanent residence for close […]
A Legal Answering Service Can Help Your Firm
Are you tired of returning to your desk in the morning and seeing countless unanswered phone messages on your machine? Do you feel like you spend most of your workday answering the same client questions instead of tracking down your leads and speaking with your clients in person? Do you just feel like your current […]
Law Firm Intake and Online Reputation
Online reviews give your clients and potential clients a voice… and they’re not afraid to use it. One way to protect your law firm’s online reputation is by streamlining your client intake system. Client intake is often an overlooked, but crucial, part of your law firm’s overall experience. For that reason, it’s important to consistently […]
5 Tips for Choosing a Legal Answering Service
As a legal professional, you know firsthand how challenging it can be to create any kind of a work-life balance. You want to be able to help your clients and answer questions the moment they call your office. But sometimes, there are not enough hours in the day — or enough attorneys in your office — to […]
Hire a Legal Conversion Center for Your Law Firm
Every call to your law firm is a possible client– a lucrative one that could potentially be captured on the very first call. Missing out is not an option, and hiring a legal conversion center for your law firm will ensure you don’t. The Modern Law Firm If you are anything like most law firms […]
8 Great Benefits of Having a Legal Receptionist
When you’re just starting your practice or branching out on your own, budgeting becomes essential. Maybe your legal receptionist is a family member or works part-time. Perhaps you need more than one, or you’re having problems finding that perfect fit. A busy phone means business is good, but losing those calls is not. Whatever your […]
The Best Call Centers are U.S.-Based
Hiring a U.S.-based call center as opposed to a cross-border or overseas call center might cost your firm more money. However, choosing to outsource your answering service might cost you in other ways, too. When you balance language barriers, good customer service, and the overall perception of your company with the slightly higher costs, you might […]
6 Reasons You Need an Attorney Answering Service
8-15% of a business’s customers are lost every year due to indifferent or negative treatment when calling an office. This includes law firms. If a potential client is on the phone, this could mean they turn to the competition for legal services. Most business owners – including attorneys – don’t want this to happen. This is where […]
Join Us At ALA
The ALA Annual Conference & Expo May 3 – 6 Planning on attending ALA Annual Conference & Expo this year? We’d love to meet you! Feel free to stop by our booth any time throughout the event. About ALA The Foundation of the Association of Legal Administrators was formed by the ALA Board of Directors […]