Is Your Law Firm Future-Proof?
New technologies are rapidly shifting law firms into a digitally-driven environment. According to Law Practice Today, the need to shift and change in the workplace is driven by many factors, including technology, profitability, attracting young talent and increasing productivity. Resisting this shift could potentially be detrimental to your firm’s success in the future. Here’s why […]
What to Look For in a Virtual Legal Receptionist
Out of the nearly 4 million secretaries and executive assistants employed by U.S. companies, a growing portion is virtual assistants. Hiring a virtual legal receptionist can be a great way to either build perception or simply fill in for a real receptionist. But you should be aware that not all virtual agents are created equal. Receptionists, much […]
Specialized Legal Answering Service
Law firms have unique needs when it comes to call-handling. Unfortunately, most answering services aren’t suited for law firms. To best grow your practice, you need a service customized and specifically tailored around your needs and, even more importantly, the needs of your legal clients. A specialized legal answering service can take care of all […]
Alert Overview
Alert services thousands of attorneys across the nation and has completed millions of new client intakes for law firms and legal marketing companies. We are the largest independent and most awarded around-the-clock legal intake call center in the U.S. Our knowledgeable intake specialists handle legal calls and web leads with care and professionalism. Our customized […]
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Join Us At The PILMMA Super Summit
The PILMMA Super Summit September 12-14 If you plan on attending the upcoming PILMMA Super Summit in St. Louis, we’re excited to see you there. Like any legal convention, the PILMMA Super Summit is a great place to network and create relationships that will last a lifetime. From chatting with fellow lawyers to meeting with legal […]
Join Us At Mass Tort Nexus
The Mass Tort Nexus Opioid Crisis Summit July 21-22 The Opioid Crisis Summit will be unlike any other opioid conference ever presented. Covered by major broadcast and print media from all across the nation, never before has such a comprehensive group of experts been assembled to explain how the Opioid Crisis began. Leading elected officials, […]
Join Us At SmartAdvocate
The SmartAdvocate User Group Conference is taking place June 18-19 this year. Planning on attending? We hope to see you there! We’re happy to answer your questions about legal answering services. What is a Legal Answering Service? A legal answering service for lawyers can: Act as a Law Firm Receptionist—A legal answering service acts as […]
Does Your Firm Have Good Legal Phone Etiquette?
Each phone interaction leaves potential clients and clients with an impression of your law firm, positive or negative. Proper legal phone etiquette will ensure your callers are left with a positive impression every time. Importance of Legal Phone Etiquette There are many reasons why providing outstanding phone etiquette is important. To start, first impressions can […]