Time for a Legal Answering Service Upgrade?

The wrong answering service can end up costing you in the long run. If the first voice a potential client hears from your firm is disinterested or unhelpful, they will most likely search elsewhere for legal assistance. In this case, you’ll have essentially marketed for your competition. So, how can you tell if you need […]
Class Action Updates: Coronavirus

Coronavirus-related class action lawsuits will set the bar for future litigation. It’s too early to tell how these cases will unfold, but the decisions will have a widespread impact on how manufacturers go about advertising their products, whether universities must offer students full refunds, and even whether a single country can be held liable for […]
How to Convert Legal Leads in One Phone Call

In these uncertain and stressful economic times, law firms are seeking better ways to improve their lead conversion rates to enlarge their client base without spending more on marketing. You may wonder if there are more efficient methods to quickly convert leads into clients. Legal call center intake specialists hold the key to increasing the […]
Do Legal Call Centers Provide Good ROI?

A quality lead can bring in thousands of dollars. Unfortunately, many law firms lose leads when there’s a substantial volume of incoming inquiries and a lack of time and manpower to respond diligently. Instead of sifting through leads and capturing the quality ones, the leads simply disappear, and likely move on to a competitor. Fortunately, […]
How to Market Your Immigration Law Firm

Marketing your immigration law firm requires you to balance both online and offline advertising. If you’re looking for new ways to use traditional or digital marketing for your immigration services, follow these guidelines. Marketing Strategy Begin by evaluating your market for legal services. Consider these key questions to gain insight and start building your strategy. […]
Update: Zantac Cases Assigned to Southern District of Florida

Zantac has joined the ranks of medical products like Invokana and Zofran in mass tort litigation. Here’s a look at the history leading up to the panel’s recent decision to assign the Zantac multidistrict litigation (MDL) to the Southern District of Florida. What is Zantac? Zantac belongs to a class of drugs called histamine 2 […]
How Legal Call Centers Collaborate with Marketing

Successful legal marketing can often generate more leads than most law firms are capable of handling. Just as law firms specialize in providing legal aid for clients who lack the capability to take on those challenges themselves, marketing agencies and in-house marketers focus on providing a high-quality marketing experience. But marketing is only half of […]
Client Communications – COVID-19

Dear Client, Like many of you, we have spent the last several weeks learning about COVID-19 (Coronavirus) and how it is impacting our world. For Alert, that means understanding how it affects our employees, customers and communities and then making the necessary preparations for our work and operations. Alert has been providing its industry leading […]
Client Communications