What is happening with the HIV Drug Truvada?
Legal actions are being taken against Gilead Sciences, Inc., the creators of the HIV drug Truvada. Here’s what you need to know. Truvada History & Uses Truvada, a combination of emtricitabine and tenofovir disoproxil fumarate (TDF), was first approved by the U.S. Food and Drug Administration (FDA) in August 2004. Its purpose is to suppress […]
How a Legal Intake Service Can Reduce Your Staffing Needs
With a receptionist in charge of the front desk at your law firm, you can ensure all client correspondence and scheduling is managed to your expectations. They can act as a primary point of contact for your clients and handle your administrative tasks. In addition to your receptionist, you undoubtedly need intake specialists who can […]
Is Your Call Center in the USA?
Many U.S. businesses have decided to outsource their call centers overseas in the past few years. One of the main reasons is to save money.A call center employee costs a company $20 per hour on average in the United States versus only $12 per hour in India, according to The Balance. Studies showed that businesses […]
Alert Featured on Episode #221 Lawyerist Podcast
We’re excited to announce Alert is featured on this week’s The Lawyerist Podcast, episode #221. Tom Ball, Alert’s Senior Vice President of Business Development, dives into our legal-only intake and retainer services. He shares insight into how lawyers can review their client intake process with the help of our Client Intake Scorecard. This episode, the Second Annual […]
Johnson & Johnson Baby Powder and its Long History of Mass Tort Cases
Johnson & Johnson (J&J) is no stranger to mass tort litigation, especially when it comes to its baby powder. It was discovered that the company knew for decades that the talc in the baby powder was contaminated with asbestos. Asbestos is a substance that is known to cause cancer and other asbestos-related diseases after long-term […]
Boost Your Mass Tort Campaigns with These 3 Tips
With the right marketing, mass tort campaigns have the potential to attract a large number of legal leads to your law firm. However, to actually capture and convert these leads, there are a few additional steps to take on top of your marketing efforts. These three fool-proof tips for boosting the effectiveness of your mass […]
Major Differences in Legal Call Centers (and What You Should Look For)
You’ve probably encountered several legal call centers, each with a common goal – to help you maximize the efficiency and profitability of your firm by handling your incoming calls and inquiries. However, even though there are many similarities between these call centers, there are major differences that can impact the success of your law firm. […]
Upcoming Mass Tort: Essure Birth Control
On July 20, 2018, Bayer announced that it will cease sales and distribution of Essure by the end of 2018 due to “business reasons.” The declining interest in Essure among women in the U.S. is what led to the decision; Bayer stands by the safety of its permanent birth control method. The announcement of discontinuation […]
Talk Time vs. Work Time: What Do They Mean for Law Firms?
When you partner with a legal call center, you have to consider two key metrics, talk time and work time, to get the most value of this partnership. These factors both play key roles in maximizing the efficiency of your client intake process, which contributes to the success of your law firm. Learning what these […]