How to Improve Client Intake Without Hiring Additional Staff
Providing a superior client experience starts from the moment a prospective client calls your office the very first time. That first phone call, focused on intake, is key. Improving your legal intake process is important for overall client experience, as well as your bottom line. We have put together a few ways you can improve […]
A Top Mass Torts to Watch: Just For Men Litigation
Just For Men hair dye has been on the market for years. Unfortunately, because of numerous complaints about its safety for consumers and the actions of its manufacturer, this product is now the subject of mass tort litigation. Below is some information about this product and the associated legal battle. What Is Just For Men? […]
Alert Featured on Lawyerist Podcast Episode #242
Alert is featured again on this week’s The Lawyerist Podcast, episode #242! In this episode, Tom Ball, Senior Vice President of Business Development at Alert, breaks down our legal-only Retainer Services. He explains how they work and how they can benefit law firms, especially in the personal injury, mass tort, or class action realms. The […]
5 Costly Technology Pitfalls to Avoid During the Legal Intake Process
No matter how big or small your firm is, the importance of technology in the legal client intake process should not go unnoticed. We’ve put together a list of five areas that are often overlooked to help you better understand and avoid the negative outcomes of using less effective technology in your intake process. Pitfall […]
Call Center vs. Legal Call Center: What’s the Difference?
Once you decide to use a call center for your law firm, you have a choice to make: use a traditional call center or a legal-focused call center. It’s important to have a clear understanding of the differences between these two types of call centers so you can make the best decision for your law […]
JUUL Labs, Inc. Warned By the FDA
Recent research suggests e-cigarettes are dangerous for users and can potentially cause several health risks. These discoveries sparked a mass tort litigation against manufacturers, including JUUL Labs, Inc. JUUL, a USB-shaped smoking device, is one of the most popular products on the e-cigarette market. The device is sleek and easily concealed, and comes in several […]
Simplifying the Pricing of Legal Call Centers
Legal call centers are not all the same. When you partner with a call center, it’s important to understand your options, know what you are paying for, and be aware of the value of those services. Here is a guide to some of the main services available through a legal call center and how you […]
3 Ways Technology Prevents Leads from Falling Through the Cracks
John Wanamaker once said, “Half the money I spend on advertising is wasted; the trouble is I don’t know which half.” This quote shows the importance of making certain your leads are nurtured through a strong follow-up process. You want the money you spend to turn leads into clients. If you are struggling to convert […]
Why Leveraging Technology is Key for Converting Law Firm Leads
Technology has become an integral part of doing business, and the legal industry poses no exception. Law firms have historically advertised and marketed themselves to potential clients successfully. However, new data shows that money invested in traditional methods does not necessarily improve their bottom line. It’s important to pursue modern solutions in the digital age. […]