How Alert Uses CRM/CMS Integrations to Improve Workflows & Grow Law Firm Business
The intake process alone generates a plethora of invaluable data for law firms. The information collected during each client interaction can be wielded for a variety of purposes, from streamlining future marketing efforts to making customer service improvements and boosting client retention rates. The most successful law firms take advantage of CRM/Case Management Software (CMS) […]
Q&A With New Alert CEO Jeff Mosler
Jeff Mosler joined operations for Nexa Receptionists Holdings, LLC (our parent company) in March, leading operations for all three of the company’s portfolio brands: Nexa Receptionists, Alert and Main Line Telecommunications. Prior to joining Nexa Holdings, he served as chief operating officer for Main Street Hub (acquired by GoDaddy) and chief services officer at HomeAway/VRBO, helping to expand the […]
Alert Appoints New CEO Jeff Mosler
Alert welcomes Jeff Mosler as its new chief executive officer (CEO). Jeff leads operations for Nexa Receptionists Holdings, LLC (our parent company), which includes Alert , Nexa Receptionists and Main Line Telecommunications. Former CEO Parker Davis is now chairman of the board of directors. “Since 2015, the scale of our business has increased nearly ten-fold […]
In Celebration of Women’s History Month: Recognizing Women in Leadership at Alert
As we wrap up Women’s History Month, it’s important we take a moment to recognize the powerful women behind Alert and even our sister brand, Nexa Receptionists. Thank you to this amazing roster of leaders—and to all of you across the organization—for your work and dedication, and all that you do to improve the experiences […]
Alert Hires Maz Ghorban As The Brand’s First Executive Vice President
Alert welcomes Maz Ghorban as its first executive vice president. Ghorban brings nearly 25 years of experience in the professional services, call center and software industries to this role. “I am delighted that Maz has joined our company,” says Parker Davis, CEO of Nexa Holdings, parent company of Alert . “His significant leadership experience within […]
How to Make Mass Tort Advertisements That Work
When trying to attract mass tort leads, law firms often produce paid advertisements. Sometimes these adverts do not increase the pool of potential plaintiffs. Instead, they may expose the law firm to potential legal ramifications. The goal of mass tort marketing is to motivate potential legal leads to take a step after viewing the advertisement. […]
How COVID-19 Has Changed the Court System
Coronavirus (COVID-19) is changing how the legal system works for lawyers, judges, defendants, and plaintiffs. On March 31, 2020, the Judicial Conference of the United States temporarily authorized video and teleconferencing for specified criminal cases and teleconferencing for civil cases due to the COVID-19 national emergency. Under the Coronavirus Aid Relief and Economic Security Act […]
5 Ways to Obtain Qualified Leads for Mass Torts
There are many ways law firms generate leads, but methods that inundate phones and web forms with unqualified leads are a waste of precious time. Unqualified leads often create a legal intake gridlock that increases the likelihood that qualified leads will slip away. Law firm time is money and that makes reducing wasted time an […]
Why Mass Tort Practices Need Data Analytics
Lead generation is critical for mass tort practices. If your law firm handles mass torts, your staff knows the importance of recording, tracking, following-up, and chasing down leads that come through your website. Generating leads without making use of available data analytics, however, is no better than tossing a coin to see which leads you […]