*Intended for law firms only. We do not provide legal advice.
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Hear From Our Clients

Hear From Our Clients

Better Results With Alert Call, Intake and Retainer Services

Alert has been handling our law firm's on and off-hours phone reception for almost a year now. We have been pleased with the level of service provided and the responsiveness of Alert's customer service representatives. In particular, Diamond and Marianne in Alert's Customer Success department have been wonderful to work with.

Alexandra L., 2023

Great company to work with. Art has been very responsive and quick to assist us with any issues.

Heather G., 2023

John Daley provided outstanding service while setting up our new account, going above and beyond our expectations. His proactive approach ensured a smooth and seamless experience.

Joanne P., 2023

Onboarding was a smooth transition. Our Personal Injury and Medical Malpractice law office in Canada has used Alert for a few years. This company supports you through the whole process. ALERT is our receptionist, and we save a lot of time having them streamline our intakes. My client Manager, Crystal Rosas offers peace of mind and does everything she can to keep her customers happy. Great job everyone on our account, keep up the great work.

Debra C., 2023

Our law firm, Serious Injury Law Group, partners with Alert on new potential client intakes and client communications. We have worked with them for years because they provide very reliable services. The account representatives are very responsive to our needs and concerns. Positive client experience, thank you!

Angela A., 2022

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Let our 24/7 Answering Service Help Grow Your Firm

How We Guide You Every Step of the Way

  • We handle your incoming calls and leads
  • We follow up, quickly
  • We process all information and hand it to you
  • We manage scheduling efficiently
  • Report, Analyze, Improve

Our Services

Alert provides a broad range of law firm engagement services that can be customized to meet your law firm’s needs.

We are an extension of your law firm and are a key asset in helping you capture every potential new client.
Legal answering services

We’ll gather and distribute information and make it easier to run your firm from wherever and whenever.

Legal intake services

Our highly trained, industry-specialized legal agents provide bilingual support. We’ll help you identify and prioritize potential opportunities so you can make the best decisions for your firm.

Legal contract and retainer services

We’ll help draft and review contracts and ensure legal compliance with your cases. Our secure document management solutions protect sensitive information and the facts of your case.

Live chat and text services

We offer 24/7 live chat and text availability. This facilitates immediate client engagement, improving client satisfaction and critical information processing.

Mass tort services

Our dedicated team has extensive experience with mass tort and class action campaigns. We can help you plan, strategize, and deploy solutions that will help you reach every claimant promptly.

Legal virtual assistants

Our legal virtual assistants maintain the highest standards of professionalism and undergo continuous training and development.

Post-retainer work

Managing ongoing client relationships is crucial for every law firm. Our efficient handling of retainer agreements and regular follow-ups and updates streamlines the process of keeping everyone in the loop.

Outbound Client Acquisition

We provide a broad range of digital marketing solutions that enhance your firm's visibility. From SEO to targeted ad campaigns, we'll ensure your website and digital footprint support your law firm's growth.

AI-powered booking and solutions

Technology is advancing at a rate never before witnessed. As advanced AI technologies become more prevalent, we help you harness the power of AI via automated booking systems and smart solutions to enhance efficiency and effectiveness.

Legal answering services

We’ll gather and distribute information and make it easier to run your firm from wherever and whenever.

Legal intake services

Our highly trained, industry-specialized legal agents provide bilingual support. We’ll help you identify and prioritize potential opportunities so you can make the best decisions for your firm.

Legal contract and retainer services

We’ll help draft and review contracts and ensure legal compliance with your cases. Our secure document management solutions protect sensitive information and the facts of your case.

Live chat and text services

We offer 24/7 live chat and text availability. This facilitates immediate client engagement, improving client satisfaction and critical information processing.

Mass tort services

Our dedicated team has extensive experience with mass tort and class action campaigns. We can help you plan, strategize, and deploy solutions that will help you reach every claimant promptly.

Legal virtual assistants

Our legal virtual assistants maintain the highest standards of professionalism and undergo continuous training and development.

Post-retainer work

Managing ongoing client relationships is crucial for every law firm. Our efficient handling of retainer agreements and regular follow-ups and updates streamlines the process of keeping everyone in the loop.

Outbound Client Acquisition

We provide a broad range of digital marketing solutions that enhance your firm's visibility. From SEO to targeted ad campaigns, we'll ensure your website and digital footprint support your law firm's growth.

AI-powered booking and solutions

Technology is advancing at a rate never before witnessed. As advanced AI technologies become more prevalent, we help you harness the power of AI via automated booking systems and smart solutions to enhance efficiency and effectiveness.

Why Choose Alert?

stay wise, stay alert
Our Reviews

see what our clients are saying

Our law firm has been with Alert for a while now, and they have been amazing. If there are any issues or questions that arise, our Account Rep - Arturo…

Elise C., 2024

We've been with Alert for many years. Marketing for Legal leads is too expensive. You need the best team to help convert the leads into new business. In the end,…

Ron Joyal, 2024

Great company with great employees. I have full confidence in their ability to answer our inbound calls. Their ability to keep the PC engaged and providing information is great. Definitely…

Sandra V., 2024

Alert the beacon of exceptional service. From setup to calls, their excellence shines. Quick responses, flawless execution. Diamond and the team, thank you for your invaluable assistance.

Frank N., 2023

Alert has been providing intake and answering services for our firm for some time now. John Daley and Daniel Guzman are always available to make changes to our account or…

Roxanne Z., 2023