Hear From Our Clients
Better Results With Alert Call, Intake and Retainer Services
Alert has been handling our law firm's on and off-hours phone reception for almost a year now. We have been pleased with the level of service provided and the responsiveness of Alert's customer service representatives. In particular, Diamond and Marianne in Alert's Customer Success department have been wonderful to work with.
Great company to work with. Art has been very responsive and quick to assist us with any issues.
John Daley provided outstanding service while setting up our new account, going above and beyond our expectations. His proactive approach ensured a smooth and seamless experience.
Onboarding was a smooth transition. Our Personal Injury and Medical Malpractice law office in Canada has used Alert for a few years. This company supports you through the whole process. ALERT is our receptionist, and we save a lot of time having them streamline our intakes. My client Manager, Crystal Rosas offers peace of mind and does everything she can to keep her customers happy. Great job everyone on our account, keep up the great work.
Our law firm, Serious Injury Law Group, partners with Alert on new potential client intakes and client communications. We have worked with them for years because they provide very reliable services. The account representatives are very responsive to our needs and concerns. Positive client experience, thank you!
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How We Guide You Every Step of the Way
- We handle your incoming calls and leads
- We follow up, quickly
- We process all information and hand it to you
- We manage scheduling efficiently
- Report, Analyze, Improve