Best Practices for Training Legal Intake Teams to Handle Varied Practice Areas

There are numerous types of marketing campaigns that might work well for law firms. Billboards, radio spots, television commercials, online marketing; all can be effective if handled correctly. To promote

Your law firm only gets one chance at making a great first impression and yet many firms blow it with poor communication. After your new client fills out your contact

One major complaint from law firms that use professional services is appointment scheduling. Poor scheduling does not just put a halt to your potential client intake; it also makes your

Is your phone ringing off the hook? Do your employees find themselves stretched thin trying to keep up with your call volume and perform their other duties? Do you lack

A law firm that chooses to have anyone available answer, collect, evaluate, and process their leads without the right training is setting itself up for inefficiency and low client conversions.

There are many ways to be efficient. For a law firm, it means assessing the processes you use on a daily basis to get your work done. These processes are

Many law firms are struggling to answer their business demands. With phones constantly ringing, these practices use a lawyer answering service during office hours to free their full-time staff to

No monthly lease or mortgage payment. No utilities payments. No maintenance costs. When a business decides to go virtual, the cost savings are significant. But cutting costs should not mean

The holiday season often brings an increase in incoming calls for many businesses. If your business is becoming overwhelmed, outsourcing to an inbound call center service or a phone answering