Small Business Phone Answering Services

Alert Communications keeps your business moving forward 24 hours a day, 7 days a week, and 365 days a year with customized business phone answering services that meet your business needs. Our award-winning agents professionally and efficiently handle your calls, customizing our small business phone answering services to care for your customers and to help your business grow.

Whenever you aren't available to take a call, we are. You won't miss a thing since our small business phone answering service agents are experts at gathering important information, patching calls through according to your protocols and treating your customers politely and professionally.

You're working hard to grow your business, so partner with Alert Communications and let our experienced, dependable call-answering service agents handle every type of call:

• Emergency calls – we follow your customized escalation protocols so each call or message gets to the right person, right away. We can also provide reports so you can effectively track your calls.
  
  
• Work-hours calls – we can take over during lunch times or whenever you don't have coverage in your office because of service calls.
  
  
• After-hours calls – we provide 24/7 phone answering service 365 days of the year, so you don't have to worry about coverage on sick days or during vacations.
  
  
• Bilingual calls – we provide bilingual answering services, as well as translation services, all hours of the day, and every day of the year.