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We're Your Legal Intake Specialists!

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No matter what type of law you practice Alert has an intake solution that's right for you!

What Makes Us Your Best Choice?

Our Intake Training

Our Virtual Receptionists have been trained by lawyers, attorney consultants, and paralegals to offer you the best intake service available. In addition to general call center training all of our agents are put through weeks of training modules that include:

  • Empathy Training
  • Legal Terminology Training
  • Specialized Intake Training Taught By Attorney Consultant James Brown
  • COMING IN OCTOBER! Alert has partnered with The Intake Academy and Chris Mullins "The Phone Sales Doctor." All of our Intake Specialists will go through a rigorous intake training and certification. Soon, our entire intake staff will have the MullinSIZED Wow Factor. Stay Tuned!
In addition to the training listed above all agents are continually monitored by intake supervisors. Random call sampling and scoring assures that all agents present themselves and the image of the law firms they represent with the highest level of professionalism and accuracy.

Our Intake Experience

With over 40 years in business Alert Communications has been an industry leader in Call Center Services. Alert has been awarded several coveted industry awards and holds an A+ BBB Rating. We currently service over 500 attorneys nationwide and our client list is continually growing. We're affiliated with or a member/supporter of several legal associations including:

  • CAALA - Consumer Attorneys Association of Los Angeles
  • NOSCCR - National Organization of Social Security Claimant's Representatives
  • WILG - Workers' Injury Law & Advocacy Group
  • NACBA - National Association of Consumer Bankruptcy Lawyers
  • AAJ - American Association of Justice

Our Customizable Services

At Alert we know that one size doesn't fit all. That's why we allow you to customize our services in any way that best suits your firm's needs.

  • Need inbound and outbound call solutions? We got that!
  • Need us to schedule appointments? We can do that using your calendar!
  • Need us to respond to your incoming web leads within 3-5 minutes? We can make that outbound call for you, complete the intake and schedule the appointment!
  • Need 24/7/365 Spanish language support? We got that!
  • Need us to update your CMS and LMS systems? We can do that!
  • Want us to send out eRetainers? We can do that!
You can mix and match any or all of the services we have at Alert.

Our Intake Samples

We can use the intake that your office has or we can help you create one. Over several years we have worked with various types of attorneys and consultants to develop the most comprehensive list of intake samples available. Samples Include:

  • Social Security Disability
  • Criminal / Traffic Intake
  • Immigration Law
  • Elder Abuse
  • Motor Vehicle Accident
  • Medical Malpractice
  • Injured on Commercial or Private Property (Slip and Fall)
And more..

Click Here to request one of our sample intakes.

Specialized Attorney Virtual Receptionist Services

Sample Intakes-From The Intake Specialists

Sample Legal Intake From The Legal Intake Specialists

Sample Intake


"Our goal is to make your callers feel as though they've reached your front office, providing a seamless and crystal clear call center solution."

Eddie Romano, Pasternack Tilker Ziegler Walsh & Romano, LLP
"When I leave the office and go home, I'm able to sleep well knowing my clients will be taken care of. I've never slept better in my life"

Donna Hilton - Intake Department Manager, Jim Adler & Associates
"A key aspect in getting new clients requires a quick response to my web leads. Based on my personal experience and that of my team, I would highly recommend Alert"

Law Offices of Nicolas C. Vrataric - Customer Since 2006
With Alert Communications we feel confident that our clients receive the highest level of customer service. Alerts receptionists represent our firm in a friendly and professional manner and our clients are able to reach us more consistently, this has had an extremely positive effect on our client relationship.

David Lozano The Law Offices of David Lozano, a Law Corporation
"I have been exceptionally pleased with your staff and services, as they have proven on numerous occasions their extreme professionalism and courtesy in handling my clients. I would refer any of my colleagues to use your company."

John Orcutt, Law Offices of John T. Orcutt, PC
"I am thrilled with Alert Communications. Finally, we have an elegant solution to not missing calls and especially "first-time" calls that come in at night or on the weekend. Using Alert's services, we probably set at least 1 extra first-time appointment per day, appointments that we would otherwise have lost. In addition, using Alert enhances our reputation for good customer service. Making the decision to hire Alert to handle our "off business hours" calls was perhaps the best decision I have made in the last year. Lastly, I was really impressed with a couple of things: First, the obviously established nature of Alert's business. Second, the fact that Alert programmed into their system the very same script we use for setting appointments. I recommend Alert for any debtor bankruptcy attorney who strives to take his or her business to the next level."

Ben Whitley, The Whitley Law Firm
"With Alert Communications my business went up 33%. I highly recommend Alert to any attorney who may be interested in getting answering an service. They're professional and you'll definitely see an increase in business. The call you used to miss will now get patched to you no matter what time. You won't miss that one case that can truly help your law firm."