We're Your Legal Intake Specialists!
No matter what type of law you practice Alert has an intake solution that's right for you!
What Makes Us Your Best Choice?
Our Intake TrainingOur Virtual Receptionists have been trained by lawyers, attorney consultants, and paralegals to offer you the best intake service available. In addition to general call center training all of our agents are put through weeks of training modules that include:
- Empathy Training
- Legal Terminology Training
- Specialized Intake Training Taught By Attorney Consultant James Brown
- COMING IN OCTOBER! Alert has partnered with The Intake Academy and Chris Mullins "The Phone Sales Doctor." All of our Intake Specialists will go through a rigorous intake training and certification. Soon, our entire intake staff will have the MullinSIZED Wow Factor. Stay Tuned!
Our Intake ExperienceWith over 40 years in business Alert Communications has been an industry leader in Call Center Services. Alert has been awarded several coveted industry awards and holds an A+ BBB Rating. We currently service over 500 attorneys nationwide and our client list is continually growing. We're affiliated with or a member/supporter of several legal associations including:
- CAALA - Consumer Attorneys Association of Los Angeles
- NOSCCR - National Organization of Social Security Claimant's Representatives
- WILG - Workers' Injury Law & Advocacy Group
- NACBA - National Association of Consumer Bankruptcy Lawyers
- AAJ - American Association of Justice
Our Customizable ServicesAt Alert we know that one size doesn't fit all. That's why we allow you to customize our services in any way that best suits your firm's needs.
- Need inbound and outbound call solutions? We got that!
- Need us to schedule appointments? We can do that using your calendar!
- Need us to respond to your incoming web leads within 3-5 minutes? We can make that outbound call for you, complete the intake and schedule the appointment!
- Need 24/7/365 Spanish language support? We got that!
- Need us to update your CMS and LMS systems? We can do that!
- Want us to send out eRetainers? We can do that!
Our Intake SamplesWe can use the intake that your office has or we can help you create one. Over several years we have worked with various types of attorneys and consultants to develop the most comprehensive list of intake samples available. Samples Include:
- Social Security Disability
- Criminal / Traffic Intake
- Immigration Law
- Elder Abuse
- Motor Vehicle Accident
- Medical Malpractice
- Injured on Commercial or Private Property (Slip and Fall)
Click Here to request one of our sample intakes.