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Business Answering Service

Every call can be an opportunity for you to grow your business, and with Alert Communications' 24/7 live business answering service for every-size business, we've got you covered.

Do you need a traditional business answering service to handle emergency calls after hours and on the weekends? Are you looking for business answering service coverage during lunch times? Or are you still searching for a business answering service that provides accurate and complete message information, and is experienced with handling emergency-call protocols?

Alert's professionally-trained agents are experts at gathering important information, patching calls through according to your protocols, providing bilingual services and so much more. You can benefit from a business answering service if your company is in:

  • Property management – Alert Communications manages calls and follows specific escalation protocols so messages – and calls – always get to the right person, day or night.

  • Service – From plumbing, HVAC and roofing to pest control, property damage and alarm services, Alert's agents provide professional, courteous and efficient service even in an emergency.

  • Healthcare – Not just doctors, but hospice, home medical supply, clinics and medical-transport companies rely on Alert Communications' business answering and HIPAA-compliant services. Our agents know lives can be on the line, and there is no room for error.

  • Government – Alert's business answering services keep communications running smoothly for government agencies daily and whenever emergencies occur. Whether it's law enforcement agencies, schools, public works departments or power companies, our answering services keep communication clear and helpful.

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The Alert Communications advantage offers businesses a variety of call-answering solutions, including attorney answering services, call center services, bilingual answering services, and live receptionist answering services.



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"I have a very good relationship with everyone at Alert. I'm confident about how our calls are handled, because I know Alert is proactive in managing the LifeLine account. Whenever a problem does occur, it is addressed immediately. I would definitely recommend Alert Communications."

Wynne Schumaker
LifeLine Medical Transport, Ventura, CA

“Alert is great at talking our customers through the situation and getting as much pertinent information as possible to put the call through to the right Reliable Monitoring Services (RMS) person. The custom, call-protocol program Alert put together for RMS ensures I have to handle as few calls as possible.”

Denise Marsh
CEO, Reliable Monitoring Service

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