24/7 PEOPLE-POWERED LIVE CHAT TO GROW YOUR BUSINESS

24/7 PEOPLE-POWERED LIVE CHAT TO GROW YOUR BUSINESS

REAL PEOPLE. REAL RESULTS.

The easiest way to empower growth without adding to your overhead, our people-powered live chat and text service keeps your law firm running smoothly while converting web traffic into happy—and paying—clients.

EXCLUSIVE OFFER: SIGN UP NOW TO RECEIVE A FREE MONTH (UP TO 10 LEADS) PLUS WAIVED SETUP FEE – A $199 VALUE

Let Us Answer Your Calls 24/7

800-788-3934

Advantages For Your Business

Increase Revenue

Accelerate revenue and build a more qualified sales pipeline—live chat on a website has shown to convert leads by up to 15% in some cases.

Meet Your Customers Where They Are

41% of consumers expect businesses to have live chat and text on their website, now you can communicate with them via chat or text messaging!

Improve Conversion Rates

Combined with Alert's call services, improve conversion rates up to 40%—quickly take website visitors from live chat to live phone call and through to open case.

WHO WE ARE

A High-quality Provider of intake and call center solutions for thousands of attorneys

Alert Communications is a 55,000 square foot, 400+ person legal only call center located in Camarillo, CA. Founded in 1965, Alert services thousands of attorneys and hundreds of legal marketing agencies across the nation. We have completed millions of new client intakes and helped with retainer e-signing for thousands of new clients with law firms and legal marketing agencies. Our customer service and expertly trained intake specialists act as an extension of your law firm working 24/7/365 in both English and Spanish. Watch our video below for a quick summary.

Solutions Designed To Grow Your Business

Alert Chat Features
24/7 People-Powered Live Chat & Text

Make sure there’s a real person available to answer questions, schedule appointments and qualify leads, even in the middle of the night.

Business Text Messaging
Live Phone Transfer

Connect qualified leads directly to a live intake specialist for real-time lead conversion, scheduling, improved customer experience and more.

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CRM/CMS Integration

Connect with your CRM or CMS to manage all lead and customer data in one place.

Automation and Real-Time Messaging
Chat Feature Installed On Your Website

Easily install a chat box on your website that pops up automatically to boost engagement.

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Highly Customized Experience

Provide custom scripts and graphics so that the entire experience represents your law firm.

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Reporting & Analytics

Receive reports with chat details and integrate the tool with analytics to improve customer service, track leads and grow revenue.

Fill out the form to receive a FREE month (uP TO 10 LEADS) PLUS WAIVED SETUP FEE! A $199 VALUE!

Free Estimate

Waived Setup Fee

Our Services

Alert provides a broad range of law firm engagement services that can be customized to meet your law firm’s needs.

We are an extension of your law firm and are a key asset in helping you capture every potential new client.
Legal answering services

We’ll gather and distribute information and make it easier to run your firm from wherever and whenever.

Legal intake services

Our highly trained, industry-specialized legal agents provide bilingual support. We’ll help you identify and prioritize potential opportunities so you can make the best decisions for your firm.

Legal contract and retainer services

We’ll help draft and review contracts and ensure legal compliance with your cases. Our secure document management solutions protect sensitive information and the facts of your case.

Live chat and text services

We offer 24/7 live chat and text availability. This facilitates immediate client engagement, improving client satisfaction and critical information processing.

Mass tort services

Our dedicated team has extensive experience with mass tort and class action campaigns. We can help you plan, strategize, and deploy solutions that will help you reach every claimant promptly.

Legal virtual assistants

Our legal virtual assistants maintain the highest standards of professionalism and undergo continuous training and development.

Post-retainer work

Managing ongoing client relationships is crucial for every law firm. Our efficient handling of retainer agreements and regular follow-ups and updates streamlines the process of keeping everyone in the loop.

Outbound Client Acquisition

We provide a broad range of digital marketing solutions that enhance your firm's visibility. From SEO to targeted ad campaigns, we'll ensure your website and digital footprint support your law firm's growth.

AI-powered booking and solutions

Technology is advancing at a rate never before witnessed. As advanced AI technologies become more prevalent, we help you harness the power of AI via automated booking systems and smart solutions to enhance efficiency and effectiveness.

Legal answering services

We’ll gather and distribute information and make it easier to run your firm from wherever and whenever.

Legal intake services

Our highly trained, industry-specialized legal agents provide bilingual support. We’ll help you identify and prioritize potential opportunities so you can make the best decisions for your firm.

Legal contract and retainer services

We’ll help draft and review contracts and ensure legal compliance with your cases. Our secure document management solutions protect sensitive information and the facts of your case.

Live chat and text services

We offer 24/7 live chat and text availability. This facilitates immediate client engagement, improving client satisfaction and critical information processing.

Mass tort services

Our dedicated team has extensive experience with mass tort and class action campaigns. We can help you plan, strategize, and deploy solutions that will help you reach every claimant promptly.

Legal virtual assistants

Our legal virtual assistants maintain the highest standards of professionalism and undergo continuous training and development.

Post-retainer work

Managing ongoing client relationships is crucial for every law firm. Our efficient handling of retainer agreements and regular follow-ups and updates streamlines the process of keeping everyone in the loop.

Outbound Client Acquisition

We provide a broad range of digital marketing solutions that enhance your firm's visibility. From SEO to targeted ad campaigns, we'll ensure your website and digital footprint support your law firm's growth.

AI-powered booking and solutions

Technology is advancing at a rate never before witnessed. As advanced AI technologies become more prevalent, we help you harness the power of AI via automated booking systems and smart solutions to enhance efficiency and effectiveness.

Why Choose Alert?

stay wise, stay alert
Our Reviews

see what our clients are saying

Our law firm has been with Alert for a while now, and they have been amazing. If there are any issues or questions that arise, our Account Rep - Arturo…

Elise C., 2024

We've been with Alert for many years. Marketing for Legal leads is too expensive. You need the best team to help convert the leads into new business. In the end,…

Ron Joyal, 2024

Great company with great employees. I have full confidence in their ability to answer our inbound calls. Their ability to keep the PC engaged and providing information is great. Definitely…

Sandra V., 2024

Alert the beacon of exceptional service. From setup to calls, their excellence shines. Quick responses, flawless execution. Diamond and the team, thank you for your invaluable assistance.

Frank N., 2023

Alert has been providing intake and answering services for our firm for some time now. John Daley and Daniel Guzman are always available to make changes to our account or…

Roxanne Z., 2023