24/7 PEOPLE-POWERED LIVE CHAT TO GROW YOUR BUSINESS
The easiest way to empower growth without adding to your overhead, our people-powered live chat and text service keeps your law firm running smoothly while converting web traffic into happy—and paying—clients.
Advantages For Your Business
Increase Revenue
Accelerate revenue and build a more qualified sales pipeline—live chat on a website has shown to convert leads by up to 15% in some cases.
Meet Your Customers Where They Are
41% of consumers expect businesses to have live chat and text on their website, now you can communicate with them via chat or text messaging!
Improve Conversion Rates
Combined with Alert's call services, improve conversion rates up to 40%—quickly take website visitors from live chat to live phone call and through to open case.
SERVICES@ALERTCOMMUNICATIONS.COM | 800.211.4563
REAL PEOPLE. REAL RESULTS.
HEAR FROM OUR CLIENTS
“The Numbers are striking. We switched to Alert Communications in April 2014 and since then we have seen an increase in “cases opened” in the amount of 47%. The biggest help has been in getting competent and quick help with Spanish-speaking callers. All of their services are so much better than we had before. We are just simply very grateful for what Alert Communications does for us.”
Walter Clark, Walter Clark Legal Group
“I don’t want to deal with the headache of how my business is getting to me, I just want to make sure that business is coming in and that my clients are being taken care of. I trust Alert Communications whole heartedly and highly recommend them!
Eddie Romano, Pasternack, Tilker, Ziegler, Walsh, Stanton & Romano LLP Attorneys At Law
By working together with Kim Starr and his team of absolute professionals we were able to revolutionize the Mass Tort Legal Intake Industry. Our proprietary scripts coupled with agent training stressing empathy and compassion has led to impressive results that only Whitehardt Clients are receiving. I often tell Clients that Legal Intake is like a golf swing; some days you are struggling to make Par and some times you feel like Tiger Woods, but with Alert Communications we play a “scratch” game every day!!!
Felix Whitehardt, Whitehardt
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Fill out the form to receive a FREE month (uP TO 10 LEADS) PLUS WAVED SETUP FEE! A $199 VALUE!
CALL NOW: 800.211.4563
24/7/365 Call Answering
Virtual Receptionist Services
New Client Intake
Web Form Lead Response
Smart Lead Tracking
CRM / CMS Integrations
Outbound Calling
Bilingual Answering
Ruby
Retainer / Contract Services
The Alert Communications Difference
WHO WE ARE
Alert Communications is a 55,000 square foot, 400+ person legal only call center located in Camarillo, CA. Founded in 1965, Alert services thousands of attorneys and hundreds of legal marketing agencies across the nation. We have completed millions of new client intakes and helped with retainer e-signing for thousands of new clients with law firms and legal marketing agencies. Our customer service and expertly trained intake specialists act as an extension of your law firm working 24/7/365 in both English and Spanish. Watch our video below for a quick summary.
A High-quality Provider of intake and call center solutions for thousands of attorneys
Solutions Designed To Grow Your Business
24/7 People-Powered Live Chat & Text
Make sure there’s a real person available to answer questions, schedule appointments and qualify leads, even in the middle of the night.
Live Phone Transfer
Connect qualified leads directly to a live intake specialist for real-time lead conversion, scheduling, improved customer experience and more.
Highly Customized Experience
Provide custom scripts and graphics so that the entire experience represents your law firm.
Chat Feature Installed On Your Website
Easily install a chat box on your website that pops up automatically to boost engagement.
CRM/CMS Integration
Connect with your CRM or CMS to manage all lead and customer data in one place.
Reporting & Analytics
Receive reports with chat details and integrate the tool with analytics to improve customer service, track leads and grow revenue.
Alert Chat Features