Jamell is the Director, Contact Center Operations for Alert Communications. Leading the contact center to improved results to clients by focusing on developing the human capital of the company is the team goal.

Jamell brings over 20 years of knowledge in the BPO industry having led numerous programs for fortune 100/500 companies. He has a background in Telcom, Insurance, T.V./Radio, and sales, driving success in all industries for clients by ensuring his team has the knowledge and obstacles removed from their way to perform effectively.

From Chicago IL. Jamell holds a B.A. in Business from Roosevelt University