The Vista Annual Conference – Master Your Practice

June 21-22

Planning on attending? Contact us and let’s meet at our booth to discuss how we can help your law firm. We’d be happy to answer any of your questions about outsourcing to a legal intake call center. 

What Can A Legal Intake Call Center Do For Law Firms?

Responding to prospective clients’ calls and web leads in a timely manner – and ultimately turning them into signed clients – is crucial to mastering and growing your legal practice.

Specialized legal intake services ensure you never miss a new-client opportunity while giving your professional staff more time to complete other important tasks. Here are a few reasons why more and more attorneys are partnering with 24/7/365 legal intake call centers.

New-Client Conversion & Staffing Support

  • 24/7/365 lead management for all of your marketing campaigns
  • Specialized team of legal intake specialists trained in legal terminology, call control, call scenarios and empathy
  • Calls pre-screened and transferred based on your customized instructions and preferences

Full Customization

  • Intake processes specialized for your firm with custom scripts and guidelines for call types such as potential client, existing client, court calls, other attorneys and more
  • Daily, weekly, and monthly reporting options – stay up-to-date with customized reports that provide valuable insight

Efficiency & Flexibility for Your Law Firm

  • Appointments scheduled and confirmed on your behalf
  • Choose Spanish-language support at no charge
  • Receive message updates via text and email 

Alert Communications is an around-the-clock, bilingual legal intake call center. We assist law firms with a variety of services and solutions. Learn more about our call, intake and retainer services.