Are you tired of returning to your desk in the morning and seeing countless unanswered phone messages on your machine?
Do you feel like you spend most of your workday answering the same client questions instead of tracking down your leads and speaking with your clients in person?
Do you just feel like your current answering solution isn’t living up to your expectations?
If so, then working with a legal answering service for your law firm is likely the perfect solution.
But why is it such a good idea? Read on to find out.
Clients Can Always Get In Touch
As a legal professional, you know accidents and arrests don’t solely happen during the business hours of nine to five.
You want to be as available as possible, but you also know— in order to do the best job you can for your clients—you need to create some kind of a work-life balance.
Hiring a legal answering service means you will have a receptionist available to take calls from your clients 24 hours a day, 7 days a week, 365 days a year.
Your clients can schedule appointments and consultations, get their billing questions answered, and even leave you detailed messages at any time of the day or night.
When you return to the office, you’ll be able to see which calls need a follow-up and which ones have been taken care of by the receptionists at your answering service.
You no longer have to be chained to your desk or your cell phone.
With the help of a legal answering service, you’ll be able to increase your productivity levels while lowering your stress levels significantly. Your clients will feel valued and taken care of. They will also be much less likely to continue flooding your phone lines because they still need their questions answered.
Follow up with Leads Faster
Another enormous benefit of a legal answering service is following up with leads as quickly as possible. Especially when potential clients are in a tight legal bind or state of injury, they’ll likely end up working with the first law firm that allows them to schedule a consultation.
Even if your firm provides far superior services to those of your competitors, it won’t matter if those leads can’t get someone on the phone to help them schedule an appointment with you.
You’ve invested both time and money into creating the perfect advertising budget for your law firm. You don’t want your hard work, or the cash you’ve spent, to go to waste.
You also need to know you can trust the people you’ve hired to follow-up with and protect the confidentiality of your leads. This is where working with a professional legal answering service becomes essential.
Stop losing leads and start converting them into clients instead with the help of a legal answering service.
Save Money
We know you have serious operating expenses to cover as a legal professional.
With the costs of renting out your office, handling your caseload and clients, and many additional expenses, we understand you might not always be able to afford hiring a full-time receptionist.
Even if your firm is still turning a nice profit, we know you may want to allocate your financial resources elsewhere, like towards your advertising budget or hiring another attorney.
You don’t want to have to pay for the full-time salary, benefits, or cover the costs associated with training a new employee.
This is yet another benefit of choosing to work with a legal answering service.
You’ll receive all the benefits of employing a full-time receptionist without having to worry about the costs associated with hiring someone new.
In addition to saving serious money, you’ll also enjoy increased productivity levels. This means you’ll be able to get more out of every workday and save money at the same time. It’s a win-win.
A More Efficient Work Day
Recent studies show the average worker will spend about 80% of their workday involved in some form of communication.
However, as a legal professional, we know you often feel like you’re answering the same questions repeatedly. Additionally, it can be incredibly difficult to get anything done when you’re constantly fielding and following up with calls from clients.
Hiring a legal answering service will instantly free up a huge portion of your day for other things.
Instead of spending time on the phone, you’ll be able to take on more clients, dedicate more hours to your current caseload, and even better monitor your other employees.
Work with the Top Legal Answering Service
We hope you now have a better grasp on just a few of the (many) benefits of working with a legal answering service.
Not only will you be able to follow up with more leads and offer more availability to your clients, you’ll also see higher productivity levels and decreased operating expenses.
Of course, it all depends on the overall quality of the legal answering service you choose to work with.
That’s where we can help.
Get in touch with Alert Communications today to learn more about the services we can offer your law firm. We’ll make sure you spend less time on the phone and more time winning cases. For more information, visit https://www.alertcommunications.com or call 844-694-6825.
