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WHAT WE DO
Legal Call Answering
With our 24/7/365 phone coverage, people always have access to your services. Never miss another opportunity with Alert.
New Client Intake
At Alert Communications, our intake specialists work 24 hours a day, seven days a week to cover all of your new client screening needs.
Web Form Lead Response
We go one step beyond answering inbound calls. Our on-call legal answering service has the capacity to handle web inquiry traffic as well.
Virtual Receptionist Services
Our legal answering team does it all. Answering, transferring, call routing, message-taking, and much more - all day, every day.
Retainer & Contract Services
Our experienced Intake Specialists take your leads from initial contact to an e-signed contract without breaking contact.
Smart Lead Tracking
If your firm doesn’t have the resources to manage each stage of the pipeline, consider working with the legal call center at Alert Communications.
SERVICES@ALERTCOMMUNICATIONS.COM | 800.211.4563
HEAR FROM OUR CLIENTS
“The Numbers are striking. We switched to Alert Communications in April 2014 and since then we have seen an increase in “cases opened” in the amount of 47%. The biggest help has been in getting competent and quick help with Spanish-speaking callers. All of their services are so much better than we had before. We are just simply very grateful for what Alert Communications does for us.”
Walter Clark, Walter Clark Legal Group
“I don’t want to deal with the headache of how my business is getting to me, I just want to make sure that business is coming in and that my clients are being taken care of. I trust Alert Communications whole heartedly and highly recommend them!
Eddie Romano, Pasternack, Tilker, Ziegler, Walsh, Stanton & Romano LLP Attorneys At Law
By working together with Kim Starr and his team of absolute professionals we were able to revolutionize the Mass Tort Legal Intake Industry. Our proprietary scripts coupled with agent training stressing empathy and compassion has led to impressive results that only Whitehardt Clients are receiving. I often tell Clients that Legal Intake is like a golf swing; some days you are struggling to make Par and some times you feel like Tiger Woods, but with Alert Communications we play a “scratch” game every day!!!
Felix Whitehardt, Whitehardt
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We do more than just answer your calls. We partner with your firm to help grow your business.
24/7/365 Call Answering
Virtual Receptionist Services
New Client Intake
Web Form Lead Response
Smart Lead Tracking
CRM / CMS Integrations
Outbound Calling
Bilingual Answering
Ruby
Retainer / Contract Services
The Alert Communications Difference
Who We Are
A High-quality Provider of intake and call center solutions for thousands of attorneys
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Alert Communications is the leading legal call answering company. We offer a variety of services including:
- Call Answering
- Legal Intake
- Contract & Retainer Services
- Live Chat & Text
- Mass Tort Services
- Virtual Assistants