Alert Communications News

Alert Communications Details Their Attorney Answering Services For All Legal Practices

By Frances Starr, Director of Sales and Marketing

May 29, 2009 - As an attorney it is very important to be able to be where you are needed when you are needed there. This may mean being in court all day, traveling between offices, conducting research or in meetings with clients. The constant busyness may prevent you from answering every phone call that comes in to your office. Yet every missed phone call equals missed opportunities. An unanswered phone can diminish the first impression in the minds of potential clients, may result in fewer referrals to friends and will reduce the practice's credibility.

Let Alert Communications' Attorney Answering Service solve this problem for you. No matter what area of law you practice in - from criminal, to family, to business - and everything in between, Alert Communications has a specialized program tailored to meet your needs. Having someone to answer your calls and route them to the appropriate department, person, or even an affiliated law firm can create the proper first impression. Every call will be answered, all day and all night, appointments can be scheduled, calls routed to the appropriate person or voicemail, or messages taken. All the information your clients need when they need it.

Alert Communications' Attorney Answering Service also saves your practice money. Compared to the cost of hiring a receptionist, utilizing an answering service is much more cost effective. Hiring a receptionist creates costs in wages, employment taxes, benefits, training, recruitment and retention costs. Other costs of hiring support personnel include computer hardware and software upgrades, equipment, increased office space, equipment maintenance and equipment upgrades.

Hiring an attorney answering service can enhance your practice's first impression, provide excellent customer service and ultimately more positive referrals. When a potential client makes the first phone call to an attorney's office they typically need or want answers to their questions in a very short time frame. A long phone ring cycle - or worse, an unanswered phone - communicates that you are too busy for a potential client. Having a live receptionist answer the phone and either route the call to the proper person or voice mail can be an invaluable tool in growing your legal practice.

Alert Communications has over 10 years or experience answering phones for attorneys all over the nation. We will save you time, money, and help to grow your practice. Costs of hiring a receptionist can be enormous, and the costs of missing phone calls can be even higher. Our attorney answering service solves both of these problems by reducing employment costs, and answering the phones for you with the utmost professionalism and courtesy.”

Request a Quote today!
Or contact us at: (800) 664-3489