connect with your customers

 

Live Answering Services

Alert Communications will keep your business moving forward 24 hours a day, 7 days a week, and 365 days a year with a customized answering service solution that meets your specific business needs. Since 1965, we have been a trusted source for quality answering services. Our Agents are award winning for their ability to consistently deliver a professional image while handling calls accurately and efficiently.

“Answering services” have traditionally been used by physicians and service industries that need calls to be screened and escalation protocols followed, and by other businesses types looking to capture potential leads after hours. We continue to offer these basic services and can be upgraded to Call Center Services when the application calls for it.

  • 24/7 Live Availability
  • Bilingual Agents
  • Follow Escalation Protocols
  • Page, Patch Calls
  • Capture Lead Information
  • Basic Message Taking
  • Email Delivery Options
  • Voicemail Box with wav file delivery to your email address

 

Request a Quote today! Or contact us at: (800) 664-3489

Awards

“Our goal is to make your callers feel as though they’ve reached your front office, providing a seamless and crystal clear call center solution."

 

 

Cardiology Associates
Phil Janke, Office Manager
Customer Since 1981

Alert Communications has been providing us with first rate service, trouble free service since 1981. Their receptionists are very friendly and do an excellent job dispatching urgent calls accurately and timely. They are quick to make necessary account changes, address concerns and resolve service issues.