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Legal Media and Marketing
Call Center Services Help Grow Your Practice

Answering prospective-client calls and turning them into new clients is crucial to growing your practice. Whether you are a law firm or a legal marketer, we can support your direct-response advertising over the Internet or on billboards, radio or television. Our specialized legal call-center services ensure you never miss a new-client opportunity.

We have the experience to convert an inquiry into a scheduled consult or a completed intake for your review. Call Alert Communications today and find out why more attorneys use our 24/7 legal call-center services.

New-Client Conversion and Staff Support

  • 24/7 lead management for all of your marketing campaigns.
  • Collect new-client intake information.
  • Schedule consults. (Most effective with bankruptcy firms.)
  • Prescreen and transfer calls based on your customized instructions.
  • Take messages.
  • Confirm scheduled appointments.

Customized Support

  • Develop custom scripts and guidelines for call types such as potential client, existing client, court calls other attorneys and more.
  • Use the same language and phraseology that you do.
  • Provide a specialized group of receptionists trained in legal terminology, call control, call scenarios and professional call handling.

Efficient and Flexible

  • Answer your calls 24/7, after regular office hours and/or for overflow.
  • Reduce cost when you combine live-answering and automated-attendant/voice-mail services.
  • Choose Spanish-language support at no charge.
  • Receive messages via text, e-mail and online access.
  • Get service packages based on your call volume with no contract.

For More Information Call Us Today 800.664.3489


Click to Learn More About:

Alert Communications assists businesses with a variety of call answering solutions. Click the following links to learn more about our Virtual receptionist services, Call center services, Spanish answering services, and Live answering services.



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"I have a very good relationship with everyone at Alert. I'm confident about how our calls are handled, because I know Alert is proactive in managing the LifeLine account. Whenever a problem does occur, it is addressed immediately. I would definitely recommend Alert Communications."

Wynne Schumaker
LifeLine Medical Transport, Ventura, CA

“Alert is great at talking our customers through the situation and getting as much pertinent information as possible to put the call through to the right Reliable Monitoring Services (RMS) person. The custom, call-protocol program Alert put together for RMS ensures I have to handle as few calls as possible.”

Denise Marsh
CEO, Reliable Monitoring Service

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