Call Center Lead-Management Services
Support Your Media and Marketing Campaigns

Your campaigns are costly and meant to drive customers to ACT NOW. Managing these calls efficiently is crucial to growing your business. Whether you are an individual business or a marketing firm, we can support your direct-response advertising over the Internet or on billboards, radio or television. Our trained agents ensure you never miss an opportunity. Alert's award-winning service and dedication to process improvement and staff development show in every call we handle.

Call Alert Communications now, and let us help you capture every lead.

Call Center Lead Management Services

• Manage leads 24/7 for all of your marketing campaigns.
• Develop custom scripts and guidelines so our agents can qualify leads.
• Submit leads to your sales professionals via call transfer, e-mail or fax.
• Record calls for quality assurance.
• Schedule appointments.
• Confirm scheduled appointments.
• Customize call reports.

Efficiency and Flexibility for You

• Answer your calls 24/7, after regular office hours and/or for overflow.
• Reduce cost when you combine live-answering and automated-attendant/voice-mail services.
• Choose Spanish-language support at no charge.
• Receive messages via text, e-mail and online access.
• Get service packages based on your call volume with no contract.
  (High volume accounts may require three-month contract)