Inbound Call Center Services to Support Your E-Commerce and Order-taking Needs
Investments in marketing campaigns are costly and meant to drive customers to "act now." Being available 24/7 to close new sales is crucial to improving your return on investment. Whether you are an individual business or a marketing firm, Alert Communications can support your direct-response advertising on the Internet or on billboards, radio, or television. Our award-winning agents ensure you never miss an opportunity.
Call Center Services for E-Commerce and Order Taking
- Order placement and management via your web site.
- Route calls to specially trained agent group.
- Develop scripts and protocols to drive higher sales, up-sell and cross-sell.
- Record calls for quality assurance.
- Customize call reports.
Efficiency and Flexibility for You
- Answer your calls 24/7, after regular office hours and/or for overflow.
- Reduce cost when you combine live-answering and automated-attendant/voice-mail services.
- Choose Spanish-language support at no charge.
- Receive messages via text, e-mail and online access.
- Get service packages based on your call volume with no contract.
(High volume accounts may require 3 month contract)
Click to Learn More About:
- Legal media and marketing call support.
- Media and marketing lead-management services
- 24/7 order taking.
Alert Communications assists businesses with a variety of call answering solutions. Click the following links to learn more about our Virtual receptionist services, Call center services, Spanish answering services, and Live answering services.