connect for success

 

Call Center California

Whether your Golden State business has hundreds or thousands of incoming and outgoing calls each day, partner with Alert Communications for your California answering service or call center in California needs and watch your business -- and customer satisfaction -- grow.

Alert's California answering service provides your customers with an immediate response from a live person no matter when they call. Our 24/7, bilingual answering service agents efficiently and professionally help your customers based on your customized call protocols. Set up specific procedures for our California answering service agents to follow when they answer your calls so they can gather the precise information you need to quickly handle customer calls and messages. We carefully review your call answering needs and service requirements to customize a plan to meet your California answering service and cost needs.

Learn more about our various California answering services by visiting the links below:

  • Small Business Phone Answering Service
  • Business Answering Services
  • Live Call Answering Services

If your incoming and outgoing business calls demand the services of a call center in California, Alert Communications is ready to be your full-time, peak-time, or after-hours California call center. Our dependable 24-hour, bilingual, call-center solutions can help you increase sales, enhance customer loyalty, and reduce costs in your small, mid-size, or enterprise-level company.

Alert's services at its call center in California are designed to help your business or consumer customers get the answers they need quickly. We provide the following services, as well as others, and include a variety of call center reporting options to help you proactively manage your business:

  • Customer support
  • Lead qualifying
  • Order taking
  • Inbound and outbound surveys
  • Appointment scheduling
  • Job hotline screening

Alert Communications connects you with success 24/7, every day of the year. Explore our state-of-the-art digital technology and our California call center or California answering service.

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“Our goal is to make your callers feel as though they’ve reached your front office, providing a seamless and crystal clear call center solution."

 


 

Cardiology Associates
Phil Janke, Office Manager
Customer Since 1981

Alert Communications has been providing us with first rate service, trouble free service since 1981. Their receptionists are very friendly and do an excellent job dispatching urgent calls accurately and timely. They are quick to make necessary account changes, address concerns and resolve service issues.