Recently, an event planner contacted Alert Communications to ask about our Spanish-language answering services. Most of her customer base is in the Hispanic market, and she is a one-person business. The busier she is, the less time she spends in her office. And when she’s out meeting with clients and vendors, she can’t answer potential-client calls. What worried her was the number of hang ups on her answering machine.

We were happy to explain to her that we offer 24/7 bilingual Spanish answering services to a number of businesses serving the Hispanic market and our bilingual call-support solutions would ensure her potential clients were always able to speak directly to someone who would understand them. By gathering detailed lead information regarding the pending event, our professional agents help prospective clients feel cared for, assures them that their needs are important and saves the planner a ton of time. With these details she can now return the call and hopefully close the sale. Alert can answer her calls when she’s going to be out of the office, after her regular business hours or all day, every day.

No matter what your business is — from an event planner to a realtor or a marketing firm with leads coming in 24/7 — we are your bilingual resource. While providing translation and interpretation services, our Spanish-speaking agents ensure every lead is handled according to your instructions, resulting in more new business for you! .

If  your customer base is in the Hispanic market or you want to start targeting that market to grow your business, talk with us today to find out how our Spanish answering services can help you provide the customer service your callers need.

Frances Starr, Director of Sales & Marketing for Alert Communications.  Alert Communications provides 24/7 call answering support including: spanish answering.