If you’re exploring Alert Communications’ receptionist services for your business, then you’re most likely looking to control your costs and provide better service to your customers. Remote receptionist service creates a professional image for your company and adds a personal touch that callers appreciate. Our receptionists use your business name when they answer your calls, and they handle those calls based on your customized call-protocol instructions.
With Alert’s receptionist service you never miss a call whether you’re in the office or on the road. Compared to the average annual cost of nearly $45,000 to hire a full-time receptionist who answers calls just 40 hours a week, low-call-volume Alert clients can spend as little as $1,200 annually and have their business calls answered 24/7 and 365 days a year.
You can choose to have our remote receptionist service directly patch certain calls through to you, and our receptionists can send messages to your PC or any mobile device via e-mail. We also can capture potential new customers for you by immediately scheduling an appointment and confirming that appointment via e-mail. You and your staff can access Alert’s secure, online calendar 24/7 to stay on top of customer appointments.
If you provide a VIP list, our receptionist service can auto populate message forms to reduce usage minutes charged to your account while delivering personal attention to your customers. When you identify specific questions for our receptionists to ask, we create a custom script to ensure we can quickly and efficiently qualify potential-customer calls for you.
Other remote receptionist services you can choose from allow you to automatically switch from receptionist services to voice mail after hours; choose automated screening with an option to connect to a receptionist; and provide bilingual Spanish-speaking receptionist services, including translation, to your customers.
To reduce your overall business expenses, partner with Alert Communications for receptionist services and provide quality, professional service to all your customers.
If you are missing calls, stretching your staff thin, and not getting the right people answering your phones with the proper training, do not worry! Let Alert Communications handle all of these details so you can get back to focusing on helping your new clients. To get started, fill out our contact form or give us a call at 844-694-6825.