Live Call Answering Services

Today’s answering services are not just for physicians and businesses handling emergency situations. Customers want to talk to a live person whenever they call. If they reach an answering machine instead, they may very well take their business elsewhere.

Alert Communications’ live call answering services provide you with the reliability and dependability you need whenever your customers call — during regular business hours, after hours and on weekends and holidays.

Get the Alert advantage and start growing your business with these answering service features.

  • 24/7 live answering service – Always there, 365 days a year.
  • Bilingual agents – Same availability, additional customer support.
  • Escalation protocols – Get calls to the right people, right away.
  • Page, patch calls – Pre-screened calls put through to selected number.
  • Capture leads – All the information you need to follow up quickly.
  • E-mail delivery – Receive messages on your mobile phone and/or computer.
  • Voice mail – Wav. files delivered to your e-mail address.
  • Customized reports – Track call statistics so you know what’s happening.

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More than a Live Answering Service, The Alert Communications advantage offers businesses a variety of call-answering solutions, including attorney answering services, call center services and bilingual answering services.

If you are missing calls, stretching your staff thin, and not getting the right people answering your phones with the proper training, do not worry! Let Alert Communications handle all of these details so you can get back to focusing on helping your new clients. To get started, fill out our contact form or give us a call at 844-694-6825.

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